Guest Experience Specialist
3 weeks ago
Job Number
Job Category Rooms & Guest Services Operations
Location Courtyard Calgary Airport, th Avenue NE, Calgary, Alberta, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Courtyard Calgary Airport takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International.
Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.Source: Hospitality Online
-
Guest Experience Specialist
1 week ago
Calgary, Alberta, Canada Marriott International Full timeAdditional Information Front Desk, Seasonal, Full-TimeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Calgary Airport, th Avenue NE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...
-
Guest Experience Expert
5 days ago
Calgary, Alberta, Canada Marriott Full timeAdditional Information Evening Shift (11:00pm to 7:30am)Job Number Job Category Rooms & Guest Services OperationsLocation Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests...
-
Guest Experience Expert
5 days ago
Calgary, Alberta, Canada Calgary Airport Marriott In-Terminal Hotel Full timeAdditional Information Evening Shift (11:00pm to 7:30am)Job Number Job Category Rooms & Guest Services OperationsLocation Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a...
-
Seasonal Guest Experience Expert
2 weeks ago
Calgary, Alberta, Canada Autograph CollectionCourtyard by Marriott Hotel Full timeRESPONSIBILITIESComplete all check-ins and check-outs of hotel guests in a timely fashion following proper settlement procedures.Communicates with all related departments regarding guest concerns.Directs all guest complaints and concerns to the appropriate department.Answers the switchboard and all other related phone duties in a polite and professional...
-
Guest Arrival Expert
6 days ago
Calgary, Alberta, Canada Delta Hotels Calgary Downtown Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable....
-
Guest Arrival Expert
3 weeks ago
Calgary, Alberta, Canada Marriott Full timeAdditional Information ValetJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Calgary Airport In-Terminal, 2001 Airport Road NE, Calgary, Alberta, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want that...
-
Guest Arrival Expert
6 days ago
Calgary, Alberta, Canada Delta Hotels Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable....
-
Guest Arrival Expert
2 weeks ago
Calgary, Alberta, Canada Marriott International Full timeAdditional Information ValetJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Calgary Airport In-Terminal, 2001 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we...
-
Guest Arrival Expert
5 days ago
Calgary, Alberta, Canada Calgary Marriott Downtown Hotel Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The...
-
Guest Arrival Expert
1 month ago
Calgary, Alberta, Canada Marriott International Full timeAdditional Information SeasonalJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want...
-
Guest Service Expert
2 weeks ago
Calgary, Alberta, Canada Delta Hotels Full timeJob Number Job Category Food and Beverage & CulinaryLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....
-
Guest Arrival Expert
5 days ago
Calgary, Alberta, Canada Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable....
-
Guest Environment Expert
5 days ago
Calgary, Alberta, Canada Calgary Marriott Downtown Hotel Full timeAdditional Information Seasonal, Weekend AvailabilityJob Number Job Category Housekeeping & LaundryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly...
-
Guest Environment Expert
5 days ago
Calgary, Alberta, Canada Calgary Marriott Downtown Hotel Full timeAdditional Information Seasonal (May - November), Weekend AvailabilityJob Number Job Category Housekeeping & LaundryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room...
-
Guest Environment Expert
5 days ago
Calgary, Alberta, Canada Marriott Full timeAdditional Information Seasonal, Weekend AvailabilityJob Number Job Category Housekeeping & LaundryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly...
-
Guest Environment Expert
5 days ago
Calgary, Alberta, Canada Marriott International Full timeAdditional Information Seasonal (May - November), Weekend AvailabilityJob Number Job Category Housekeeping & LaundryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean...
-
Guest Event Expert
5 days ago
Calgary, Alberta, Canada Marriott International Full timeAdditional Information Shifting Schedule, BanquetsJob Number Job Category Food and Beverage & CulinaryLocation Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about serving guests during a...
-
Guest Attendant, Ancillary Services
5 days ago
Calgary, Alberta, Canada University of Calgary Full timeDescription Conference Accommodations within Ancillary Services invites applications for a Guest Attendant. This Fixed Term Recurring Part-time position is for approximately 4 months, with the possibility of extension.Reporting to the Manager, Housekeeping, the Guest Attendant, Housekeeping will provide outstanding service to all Guests, Students, Visitors...
-
Calgary, Alberta, Canada ATB Financial Full timeOur bottom line is different.There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our...
-
Specialist Global Logistics- Customs
22 hours ago
Calgary, Alberta, Canada WestJet Full timeEmployment Type: Full-time Regular City: Calgary, AB (YYC) Posting Open Date: 05/29/2024 Posting Close Date: 06/02/2024 (Please note the posting will close at 9:59pm MST) Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry...