Order Desk Agent
3 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Experience an asset
- or equivalent experience
**Work setting**:
- Retail/wholesale establishment/distribution centre
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Windows
- MS Word
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Standing for extended periods
- Tight deadlines
- Walking
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 to 42.5 hours per week
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