Floor Manager

2 weeks ago


Victoria, Canada Boom + Batten Restaurant | Cafe Full time

**BOOM + BATTEN IS HIRING A FLOOR MANAGER**

With its perfect view of the Inner Harbour, Boom + Batten’s elevated casual dining offers guests an approachable culinary experience. Influenced and inspired by our pacific northwest surroundings, our culinary team delivers an inventive menu using the best ingredients on the market. Our beverage program features cutting edge cocktails, local and craft partnerships, and an elevated wine list designed to showcase the fresh ingredients on our menu.

Featuring a team of dedicated and talented industry professionals, we continue to elevate Victoria’s dining scene. We are seeking experienced applicants who have a passion for providing quality hospitality. We are seeking experienced applicants to join our management team who have an interest in providing quality hospitality. Your passion for exceptional service and wine will lead our team to the execution of superior experiences for all guests. Your daily efforts must reflect the vision of our company. You will continuously train, develop and lead an incredible team who will be motivated by your inspirational leadership and who understand the crucial role they all play in the overall success of the business.

**Summary of Responsibilities**:

- DRIVING PRODUCT AND SERVICE CULTURE, CONTINUALLY CHECKING WITH GUESTS AND SERVICE STAFF
- SUPERVISION OF ALL FRONT OF HOUSE SERVICE STAFF IN ACCORDANCE WITH OPERATING POLICIES DURING THEIR SHIFT
- RESPONSIBLE FOR ENSURING THAT PROPER FOOD HANDLING AND PRESENTATION ARE BEING MET BY ALL STAFF
- ORGANIZING AND CONDUCTING PRE-SHIFT MEETINGS AND COMMUNICATING PERTINENT INFORMATION TO ALL STAFF
- HANDLING GUEST CONCERNS AND COMPLAINTS IN A PROMPT AND PROFESSIONAL MANNER
- ASSISTING GUESTS AND SERVICE STAFF WITH WINE AND BEVERAGE PAIRINGS
- ORGANIZING, BUILDING AND MAINTAINING A PROFESSIONAL WORK ENVIRONMENT
- ASSISTING WITH RECRUITING AND OVERSEEING ALL TRAINING OF FRONT OF HOUSE PARTNERS

**The Chosen Applicant Will**:

- HAVE EXCELLENT INTERPERSONAL, VERBAL AND WRITTEN COMMUNICATION SKILLS
- POSSESS A GOOD ATTITUDE, ATTENTION TO DETAIL, AND ABILITY TO WORK UNDER PRESSURE
- WSET/SOMMELIER CERTIFICATION PREFERRED, OR PREVIOUS SIMILAR SOMMELIER EXPERIENCE
- STRONG BACKGROUND IN HOSPITALITY
- HAVE PROPER SKILLS WITH MICROSOFT OFFICE: WORD, EXCEL, POWERPOINT
- WORKING KNOWLEDGE OF FOOD PREPARATION METHODS AND CULINARY TERMINOLOGY

**Schedule Requirements**:

- SCHEDULE MAY FLUCTUATE BASED ON REQUIREMENTS

**We Offer**:

- DAILY FOOD AND DRINK ALLOWANCE

**Compensation**:

- RATES WILL BE NEGOTIATED BASED ON THE SUCCESSFUL APPLICANT’S QUALIFICATIONS AND EXPERIENCES

Thank you for your interest, only applicants selected for interviews will be contacted at this time.

**Salary**: From $21.00 per hour

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Tips

Work Location: In person


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