Sales Floor Manager

6 days ago


Victoria, British Columbia, Canada Sephora Full time

We are seeking a highly skilled Sales Floor Manager to join our team at Sephora. As a key member of our store staff, you will be responsible for ensuring that all Beauty Advisors properly execute Sephora's selling model and provide outstanding client service.

The ideal candidate will have one to three years' experience in a similar role at a high-volume store or equivalent internal experience. They will also have proven ability to influence peers and provide feedback, as well as demonstrate strong client service skills.

In this role, you will be surrounded by the best talent in the industry and enjoy comprehensive medical & dental benefits, paid vacation, and a competitive bonus structure. You will also have opportunities for professional growth and development through Sephora's extensive training programs.

Key Responsibilities:

  • Ensure all Beauty Advisors execute Sephora's selling model and provide excellent client service
  • Maintain sales performance and identify opportunities for growth
  • Support Visual Merchandising and maintain a visually appealing store environment
  • Act as Manager on Duty and engage with cast and clients
  • Demonstrate entrepreneurial spirit and adjust staffing levels to meet client needs
  • Participate in interviewing process for World team members
  • Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative

Requirements:

  • One to three years' experience in a similar role at a high-volume store or equivalent internal experience
  • Proven ability to influence peers and provide feedback
  • Demonstrated strong client service skills
  • Effective time management and problem-solving skills

Benefits:

  • Comprehensive medical & dental benefits
  • Paid vacation
  • Competitive bonus structure
  • Professional growth and development opportunities

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Morning shift

Work Location: In person


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