Floor Manager

1 week ago


Victoria, Canada Chateau Victoria Full time

Vista 18 Restaurant + Lounge is looking for an enthusiastic leader who aligns with our core values.

Someone who is passionate about food and beverage, who always puts our people and guests first, that like to work collaboratively, supports our local community (with locally focused lens) and bring positivity and fun, adding to our safe and friendly work environment.

**Vista 18 Restaurant + Lounge: Authentic - Local - Elevated**

**Reporting to**:Restaurant Manager and Food & Beverage Manager

**Shift Requirements**:36-40 hours a week, must be available evenings, weekends and holidays

**Compensation**:Expected wage rate is $24 - $25.50 an hour. Starting pay is based upon experience.

**Main Duties Include**:

- Support the Restaurant Manager and the F&B Manager in overseeing daily operations of the food and beverage outlets.
- Promote and lead the service team with the goal of providing an exceptional guest service experience while ensuring that all policies and standards are being met. This includes regulations outlined in the BC Liquor Control Act.
- Assist in meeting cost and labour goals as outlined by the management team.
- Engage guests and address any issues involving quality, service or ambiance.
- Work with the Restaurant Manager and F&B Manager in the development, training, and performance management of employees.
- Collaborate and participate in the development and execution of any promotions or events on site.
- Participate in meetings related to operations and provide feedback or suggestions to improve the quality and/or efficiency of service.
- Report to the Restaurant Manager and the F&B Manager about any maintenance or equipment deficiencies in a timely manner.
- Management and programming of POS systems.
- Other duties or projects as required.

**Qualifications**:
**We Offer**:

- Meal benefit entitlement
- Onsite employee parking
- A comprehensive benefits package including RRSP matching.
- Employee Dining discounts (50% off Food in Vista and Clive's Classic Lounge).
- Employee, friends and family room rates.
- Dry-cleaning and an employee purchase program.
- Employee celebrations and recognitions (holiday, birthday and more).
- Opportunities for professional development and support.


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