Di Central Booking Clerk

5 days ago

Ontario, Canada Quinte Health Care Full time

Company Bio

Quinte Health Care (QHC) is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital, and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, children’s treatment centre, ambulatory care clinics, community mental health programs, and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery.
Position Summary
Please reference your collective agreement for corrected rate of pay to the three decimal points.
Required
- High School Graduate with post secondary diploma or courses in medical terminology, medical office or medical secretary preferred.
- General knowledge of diagnostic imaging procedures.
- Must have good communication skills and the ability to deal courteously and effectively with physicians, patients and other health care staff.
- General knowledge of computers and internet functions.
- Must have strong computer experience and clerical ability
- Must be able to accept direction and work with minimum supervision.
- Must have satisfactory work performance.
- Must have proven good attendance record.
- Previous experience in booking diagnostic procedures and/or patient registration.

Duties
- Books appointments for patients and physicians’ offices for all diagnostic procedures..
- Calls/faxes physicians’ offices with patient appointment times.
- Calls emergency bookings as directed by technologists.
- Answers general telephone booking inquires and reroutes calls as necessary.
- When booking appointments, informs patient and or physicians’ offices of the required patient preparation as indicated by departmental protocol.
- Distributes received requisitions to the various sites.
- Books preventative maintenance as directed by the Charge Technologist or Manager.
- Rebooks patients as directed by the Charge Technologist or Manager.
- Demonstrates courteous behavior through polite and respectful communication with all co-workers and clients.
- Demonstrates willingness to provide the highest quality service appropriate to the position based on the concept and philosophy of continuous quality improvement.
- Ensures the security of all files, related to bookings, in accordance with department procedures to protect confidential information. Maintains confidentiality.
- Performs other duties as requested by the Manager or delegate

Closing Statement

Equal Opportunity

613-969-7400 x2577 for assistance.

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