Receptionist - Guest Experienced Coordinator

6 months ago


Brantford, Canada Strickland's GM Full time

**At Strickland's, we believe in the power of community and the warmth of human connection. Imagine walking into a place where you're greeted like family, a place where every hello and every smile feels like home. Our company is built on these values, and we are looking for a Guest Experience Coordinator who embodies this spirit of hospitality and kindness.**:
**About Strickland’s**: At Strickland's Brantford GM we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience We believe that purchasing a vehicle should be exciting and hassle-free

Join Strickland's as our new Guest Experience Coordinator, where growth and promotion from within are highly valued. Our previous Guest Experience Coordinator has been promote, and we're excited to welcome a new team member to our supportive environment.

**Job Description: Once upon a time, in a bustling city, there was a place where everyone felt like family...**

In this vibrant company, there existed a special individual who was the heart and soul of the office. This person was the first to greet every visitor with a warm smile, the first voice that callers heard, and the central figure who connected everyone. This is the story of our ideal Guest Experience Coordinator.

As our full-time Guest Experience Coordintaor, you will be the first point of contact for our employees, clients, and visitors. Your role is crucial in creating a welcoming environment that reflects our family-like culture.

**Responsibilities**: Key responsibilities include welcoming guests, answering calls, providing administrative support, creating a warm environment, and connecting the team. Welcoming guests involves greeting all visitors with a friendly smile, ensuring they feel at home from the moment they arrive, and providing necessary information or directing them to the appropriate person or department. Managing a multi-line phone system, directing calls to the appropriate team members, and answering inquiring with warmth and professionalism are crucial aspects of answering calls. Administrative support in all areas that are needed. Creating a warm environment requires maintaining a clean, organized, and welcoming reception area, offering refreshments to guests, and ensuring their comfort while they wait. Lastly, connecting the team involves fostering a sense of community among employees, being the go-to person for office-related questions and concerns.

**Why Strickland’s?**
- Strickland’s Mentorship Program, learn from the best in the business.
- We offer a Great Company Culture
- We provide full systems training.
- Pension
- Health Benefits
- Employee vehicle lease program

Strickland's: Careers that drive you into the future

Strickland's is an equal opportunity employer and strives to provide reasonable accommodation for any applicant, as requested during the hiring process. As such Strickland's endeavors to ensure that its hiring process meets the needs of all persons with disabilities as per AODA requirements.

If you are a warm, organized and dynamic individual who loves interacting with people and creating a welcoming atmosphere, we would love the meet you.

**Job Types**: Full-time, Permanent

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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