Customer Experience Specialist
3 months ago
**Job Overview**
As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.**Responsibilities**:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and treatment room
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor sign in sheet)
**Qualifications**:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
**Job Types**: Full-time, Part-time
Pay: $16.00-$20.00 per hour
Expected hours: 8 - 40 per week
**Benefits**:
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
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