Customer Experience Specialist

3 months ago


Edmonton, Canada ATHX Performance Full time

**Job Overview**
As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.**Responsibilities**:

- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and treatment room
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor sign in sheet)

**Qualifications**:

- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks

**Job Types**: Full-time, Part-time

Pay: $16.00-$20.00 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person



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