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Customer Experience Specialist
2 months ago
Rogers Communications is a leading Canadian communications and media company, at the heart of our success are our retail teams who represent the welcoming spirit of our company. We're looking for outgoing and approachable team members to join our retail teams as Customer Experience Specialists.
As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences in our retail stores. This includes providing best-in-class service and value-added solutions to customers, promoting Rogers & Fido brands, and engaging with customers to grow their base through personalized communication and outreach.
Our ideal candidate is great with people, passionate about delivering exceptional customer experiences, and excited about technology. They must also meet the minimum age of majority in their province.
We offer competitive compensation plus commissions, one of the best flex health benefits in Canada, RRSP, TFSA, and Pension plans, mental health and support benefits, Employee and Family Assistance Program benefits, employee discounts, career growth and development opportunities, a flexible schedule including evenings and weekends, and a commitment to fostering an inclusive and diverse workplace.
What's in it for you?
- Competitive compensation: $18.00 - $22.00 per hour
- Commissions: Up to 10% of sales
- Bonuses: Performance-based bonuses up to 5% of sales
- Benefits: Comprehensive health and dental benefits, RRSP, TFSA, and Pension plans, mental health and support benefits, Employee and Family Assistance Program benefits
- Discounts: Employee discounts on Rogers & Fido products and services up to 50%
- Flexibility: Flexible schedule including evenings and weekends
