Manager Public Communications
2 weeks ago
Reporting to the Director, Communications, this position has responsibility for providing oversight to the communications and public engagement team.
This position provides strategic leadership and management for the development, implementation and evaluation of the overarching County communications and engagement plan; and provision of strategic planning and central services required for effective and efficient delivery of corporate communication services and supports for public communications and engagement.
The Manager consults and advises on complex issues, drives innovation, and makes recommendations to remove barriers and promotes continuous improvement. As a leader in strategy, services, systems and operations, this role also oversees change management objectives and approaches for the benefit of stakeholders and provides supports to individuals and groups in navigating change
**Responsibilities**:
- Responsible for effective management of the public communication and engagement team and provides expert leadership, coaching, and tools to support on-going positive relationships across the organization
- Oversee the department's strategic communications and public engagement planning and performance to support County strategic goals
- Positively affect the achievement of the corporate goal of municipal excellence by working with other leaders in the department to assist the Director in establishing, promoting, and implementing the strategic direction of the department
- Lead the development, implementation, and progress updates of promoting the County
- Initiate, lead, collaborate and/or advise on inter-departmental initiatives and projects
- In support of the centre-led service delivery of communications services, responsible for the overall strategic development of public communication and engagement programs and related service delivery as well as ensuring there is clear roles and responsibilities between the branch and department communicators
- Ensure fiscal responsibility in the allocation of the branch budget
- Develop and oversee public communications program including, crisis communications accountability and training, news and media relations quality control, website advice and support and metrics, coordinating overall advertising and marketing plans and ensuring there is clarity of roles between the branch and departments in these functions
- Develop and oversee public engagement program including, training and support for directives, managing and analyzing annual engagement initiatives, and commitment to continuous improvement of the program
**Skills and Abilities**
- Strong leadership skills including the ability to collectively create a vision of the future, provide motivational direction to obtain clearly defined goals, influence, persuade, and garner commitment
- Demonstrated ability to develop and execute strategy, and develop and implement new programs, procedures, services, and policies that address emerging needs, expectations, and operational priorities
- Strong political and organizational savvy and business acumen with the ability to respond under pressure to changing political and operational situations
- Excellent interpersonal and relationship management skills including strong management skills to provide direction, training, and coaching
- Flexible, adaptable, collaborative and demonstrates a positive attitude
- Ability to work under pressure, manage a variety of projects and initiatives simultaneously and meet tight timelines
- Ability to diplomatically and effectively liaise and consult with internal and external stakeholder
**Qualifications**
- Bachelor’s degree in Communications, Public Relations, or a related field
- Ten years of progressive experience in Public Communications
- 5 years of experience leading communications professionals
- An extensive, positive, and successful career track record of progressively more senior positions in a public sector organization with proven ability to provide leadership and focus
- Municipal experience preferred
- Experience in change management and strategic business planning would be an asset
Equivalencies of education and experience may be considered. In addition to providing a dynamic work environment, we offer a competitive salary and benefits package.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
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