Office Administrator

3 months ago

Delta, Canada BOSS Lubricants Full time

Boss is a major manufacturer, wholesaler and distributor of premium industrial and commercial lubricant products, supplying them throughout Central and Western Canada and the Northern and Central United States. With our continued growth strategy and our goal to maintain our reputation in Western Canada, we are looking for an Office Administrator to join our team in Delta to help them achieve greater efficiencies and maximize production levels to satisfy increasing demands. We are looking for someone who has courteous customer service skills, portrays a professional image and first smile for all incoming visitors to BOSS.

**Responsibilities**:

- Administration and Office Support
- Respond to fax requests and distribute incoming faxes to the appropriate recipients.
- Send faxes as requested and advise fax senders of unsuccessful transmissions.
- Assist in typing up work orders.
- Enter order requests and bills of lading efficiently and accurately into computer system and produce copies as required.
- Provide all data entry and processing support for applicable computer systems and programs supporting the sales team.
- Assist the Sales/Branch Manager coordinating mail or electronic mail-outs to customers.
- File paperwork as necessary.
- Contact service providers for any service calls or issues related to the photocopier, fax machine, stamp machine, or other office equipment.
- Maintain the boardroom reservation system, clean the boardroom following each meeting to ensure the area is tidy for the next guests.
- Create a database for customer account profiles and enter and maintain client data.
- Update the Office Administrator’s “user manual” on what to do and who to call when others need to replace the incumbent at the reception desk during absences or vacation.
- Support company policies and procedures.
- Assist with general office duties.
- Other duties as required.

QUALIFICATIONS/REQUIREMENTS
- Basic knowledge of oil/lube industry is an asset
- Experience developing customer relationships
- Ability to mediate client issues and concerns
- Ability to multi-task and re-shift priorities efficiently as needed
- Ability to work in a fast-paced environment
- Ability to work with mínimal supervision
- Ability to lift 50lbs
- Act as an Ambassador to BOSS
- Ability to research client information, yet maintain client confidentiality
- Exude professionalism and customer-service - BOSS’ core values
- Thorough and attentive to detail
- Be organized and ensure timely follow-up communication
- Continuous desire to learn new BOSS products and stay current with industry initiatives and practices
- Enjoys meeting new people
- Takes pride in their work

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Office Administrative: 3 years (preferred)

Ability to Commute:

- Delta, BC V3M 6J8 (required)

Work Location: In person

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