Program Assistant
4 weeks ago
Routes Connecting Communities is a York Region based not-for-profit organization dedicated to helping people on their journeys in life. We improve access to basic needs, enhance community engagement and improve social connections.
**Purpose**
Routes is seeking a Program Assistant to oversee our social programs and support our transportation programs and services
**Reports to**
Executive Director
**Tech Support**:
- Outreach, recruit and onboard youth, ensure training and compliance with program requirements
- Outreach, recruit and connect residents wanting technology support
- Support facilitation of tech support sessions
- Track statistics (e.g. number hours, number sessions, topics, resident stories)
- Administer survey/evaluation and produce report on program satisfaction
- Support youth with questions and concerns
**Pen Pal**:
- Outreach, recruit and engage residents in pen pal program
- Maintain database of pen pals
- Track statistics (e.g. number of letters, types of letters, resident stories)
- Provide materials and packages to residents
- Administer survey/evaluation and produce report on program satisfaction
**Brain games**
- Outreach and register residents for brain games booklets
- Ensure residents receive booklets, and follow up on satisfaction and recommendations
- Assist with business outreach to advertise in future booklet editions
- Track statistics (number booklets, resident stories, contact details)
- Maintain and update database
**Friendly calls**
- Outreach, recruit and register residents for friendly calls program
- Ensure appropriate matches
- Follow up with clients and volunteers on program satisfaction
- Assist volunteers and clients to trouble shoot challenges
- Track statistics (administer monthly survey, present results, capture resident stories)
- Maintain and update database
**Transportation Services**
- Address and direct walk in clients inquiring about Routes
- Answer and direct phone inquiries
- support transportation services and volunteer program
- administrative duties
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: $40,000.00-$45,000.00 per year
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Sutton West, ON L0E 1R0: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2023-04-14
Expected start date: 2023-04-17
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