Claims Manager

4 days ago

Cambridge, Canada Intact Public Entities Inc. Full time

We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you

**Opportunity: Claims Manager**
- You will lead an experienced team of claims professionals at Intact Public Entities.
- This team is responsible for the management of complex liability, property, E&O, and other municipal and public entity claims.
- Your claims experience and strive for excellence will help you successfully manage the day-to-day operations of your team.
- Your passion for coaching, development, and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers, and inspire people to go above and beyond in everything they do.
- Manage the day-to-day operation of your team to achieve essential business goals and meet customer service expectations.
- Act as claims authority within areas of expertise and provide direction on such issues as file handling, policy interpretation, legal and technical issues, or concerning large losses. Settle large or complex claims with your own authority or escalate issues, as necessary.
- Continually assess and improve workflows to ensure efficiency. This includes responding to and partnering with internal and external contacts regarding issues affecting them and ensuring smooth relationships between the group and other stakeholders.
- Work closely with your Director to develop strategies and long-term and short-term plans to facilitate ongoing work, process improvement, customer relations, and other functions
- Monitor financial performance and productivity and report observations, progress, and recommendations to key stakeholders.
- Provide your expertise on claims matters including liability determination, policy interpretation, strategies, and settlement negotiation.
- Provide effective leadership, coaching and mentoring, performance management, continuous learning, and career development for claims professionals.
- Maintaining a virtual and physical touchpoint with your leaders and teams.
- Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Insurers, Brokers, Marketing and Underwriting colleagues;
- Adhere to all internal Claims Best Practices.

**What You Bring to the Table**
- College or University degree (preferred)
- 10 + years of related experience with a strong emphasis on liability and property handling as well as insurance litigation;
- CIP or equivalent designation;
- Exceptional understanding of insurance coverage issues;
- Proven exceptional communication and time management/organizational skills;
- Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment;
- Demonstrates a passion for customer service with strong written and verbal communication skills;
- A minimum of 2 years in a Management role with experience in coaching and mentoring people.
- Excellent customer, communication, and interpersonal skills - you can relate to anyone
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Experience handling municipal claims an asset;
- Adept at working in a paperless environment.

**Why choose Intact Public Entities**:

- A professional and motivating team environment where contributions are valued.
- An entrepreneurial culture that has helped build a company with a strong history and exciting future.
- We offer great benefits, professional development support, and competitive pay with incentives.
- Other great perks include a recognition program, a fitness rebate, recognition of service milestones, work-life balance, and much more

**About Us**

We are proud of our past and excited about the future

Intact Public Entities has established itself as a leader in providing specialized insurance programs to municipal, public administration, and community service organizations across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Flexible Language Requirement:

- French not required

Work Location: Hybrid remote in Cambridge, ON N1T 1Z6

  • Claims Manager

    2 weeks ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Claims Manager You will lead an experienced team of claims professionals at Intact Public Entities. This team is responsible for the management of complex liability, property, E&O, and other...

  • Business Insights Manager, Claims

    2 weeks ago

    Cambridge, Ontario, Canada Gore Mutual Insurance Full time

    We are on a new path called NEXT HORIZONThe insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new...

  • Claims Examiner

    2 weeks ago

    Cambridge, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you! **Opportunity: Claims Examiner** As a **Claims Examiner** your work will have a big impact on handling a diverse range of claims, from casualty liability claims and first-party property. You will...

  • Claims Assistant

    2 weeks ago

    Cambridge, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you! **Opportunity: Claims Assistant** - Claims administration and front-line customer service within company policies and procedures. - Process and coordinate incoming correspondence, notices of claims,...

  • Claims Adjuster

    3 weeks ago

    Cambridge, Canada Challenger Motor Freight Inc. Full time

    **Envision**: Working for a company dedicated to personal career growth and the opportunity to have an impact in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s Best Managed Companies. It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years,...

  • Claims Assistant

    2 weeks ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Claims Assistant Claims administration and frontline customer service within company policies and procedures. Process and coordinate incoming correspondence, notices of claims, broker and...

  • Claims Operations Manager, Accident Benefits

    2 weeks ago

    Cambridge, Ontario, Canada Gore Mutual Insurance Full time

    We are on a new path called NEXT HORIZONThe insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new...

  • Claims Representative

    4 weeks ago

    Cambridge, Canada Cowan Insurance Group Full time

    You’re knowledgeable in the **insurance industry** with policies, products and customer service. You want to join a great team where you can** make a difference?** You’re a **communicator** - strong communication skills both verbally and in writing. If your answer is yes, check out this** Claims Representative** role at Cowan Insurance...

  • Claims Adjuster, Property

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • senior claim advisor

    2 weeks ago

    Cambridge, Ontario, Canada VTRAC Consulting Corporation (WBE) Full time

    VTRAC Consulting Corporation Intelligent Solutions Senior Accident Benefits Claims Representative (Permanent), Attention : Position:Senior Accident Benefits Claims Representative (Hybrid Remote- Permanent)Position Type: Permanent Employ advanced adjudication skills to manage a diverse caseload, including cases of catastrophic impairment, adhering to...

  • Claims Administrator

    2 weeks ago

    Cambridge, Canada Arrow Machine & Fabrication Group Full time

    **Company Introduction**: Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries. We...

  • HR Generalist Claims Administration

    4 weeks ago

    Cambridge, Canada Culligan Water of Canada Full time

    **Job description** At Culligan, we craft products that help the planet now and for generations to come. We worry about your water, so you don’t have to! **The Cambridge HR Team is looking for our newest addition !** As an HR Generalist, you will provide comprehensive support to the organization in the areas of disability management and claims...

  • Claims Supervisor, Casualty

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • Claims Supervisor, Casualty

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • HR Generalist Claims Administration

    2 weeks ago

    Cambridge, Ontario, Canada Culligan Water of Canada Full time

    Job descriptionAt Culligan, we craft products that help the planet now and for generations to come. We worry about your water, so you don't have toThe Cambridge HR Team is looking for our newest addition As an HR Generalist, you will provide comprehensive support to the organization in the areas of disability management and claims coordination for both...

  • Claims Advisor, Personal Property

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We are on a new path called NEXT HORIZON** The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a...

  • Claims Advisor, Personal Property

    5 days ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • Lead Performance Analyst, Casualty Claims

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • Claims Consultant, Public Entities

    4 weeks ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Lead Performance Analyst, Property Claims

    3 weeks ago

    Cambridge, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...