Claims Assistant
7 months ago
We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you
**Opportunity: Claims Assistant**
- Claims administration and front-line customer service within company policies and procedures.
- Process and coordinate incoming correspondence, notices of claims, broker and customer inquiries, set up claims, and process payments.
- Utilize excellent communication skills to assist the claims department by providing various administrative support activities.
- Process, coordinate, sort, and distribute incoming correspondence.
- Assist with brokers’ and clients’ claims inquiries.
- Timely and efficient setup of new claims.
- Processing payments on claim files as required.
- Compile legal and various insured documentation.
- Assist in organizing monthly departmental meetings.
- Identify process improvements to management.
- Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues.
- Adhere to all internal Claims Best Practices.
**What You Bring to the Table**:
- High School or College Diploma including business/administration training or any combination of equivalent education and experience.
- 5 years of relevant work experience.
- Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
- Proven exceptional communication and time management/organizational skills.
- Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment.
- Demonstrates a passion for customer service with strong written and verbal communication skills.
- Demonstrates strong problem-solving, analytical, and priority management skills.
- Adept at working in a paperless environment.
**Why choose Intact Public Entities**:
- A professional and motivating team environment where contributions are valued.
- An entrepreneurial culture that has helped build a company with a strong history and exciting future.
- We offer great benefits, professional development support, and competitive pay with incentives.
- Other great perks include a recognition program, a fitness rebate, recognition of service milestones, work-life balance, and much more
**About Us**
We are proud of our past and excited about the future
Intact Public Entities has established itself as a leader in providing specialized insurance programs to municipal, public administration, and community service organizations across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.
While we appreciate the interest of all applicants, we will contact only those selected for interviews.
If you are an applicant with disabilities and require accommodation, please let us know at the time of our contact so that we may arrange for their provision.
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Cambridge, ON N1T 1Z6
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