Operations Manager
3 weeks ago
Operations Manager plays a very crucial role in our organization. As the Operations Manager, you are in-charge of the overall operations for the customer service department, office administration as well as the logistics of the facility. Your goal is to coordinate and ensure the customers’ orders have been delivered smoothly by the dispatch team. A few major duties include handling the kitchen rental inquiries, editing and updating the new product information on the website, and inventory control.
Assist the management & make sure to meet the business needs & requirements are met. Other duties include ordering food inventory, office supplies, coordinating with management about menu price changes, monitoring staff and ensuring everything runs smoothly.
**Responsibilities**:
- Handling customer service, customer queries & managing their subscription orders
- Order materials, inventory, supplies, and ingredients based on business demands
- Supervise facility’s operations and process customers’ food orders
- Manage the logistics of the company including but not limited to dispatch team
- Organize routes & coordinate with drivers and make sure the customer deliveries are reached on time
- Ensure the menu information updated on the website & make required changes
- Monitor inventory levels and perform weekly inventory assessments
- Coordinate with the management / business owner regarding the price & change in menu items
- Draft employment contracts, file hard & soft copies in appropriate formats & files
- Help management with the payroll
- Assist General Manager to finish the employees scheduling
- Communicate with staff & management about upcoming events
- Train the employees if required by management
**Requirements**:
- Bachelor’s degree in any Management Program (recommendation)
- A minimum of 3 years work experience required in a similar role
- In-Depth knowledge of kitchen operations, health & safety regulations
- Ability to work well in a stressful & fast-paced environment
- Excellent problem-solving skills & conflict management abilities
- Excellent verbal & written communication skills
- Outstanding time management & organizational skills
- Flexible with the schedule and adaptable to change
- Great teamplayer & ability to coordinate with multiple departments
**Salary**: $37,500.00-$45,000.00 per year
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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