Technical Assistant

2 months ago


Toronto, Canada Advocis Broker Services Full time

The_ **Technical Assistant**_ will be responsible for providing direct administrative and technical support to the work of Advocis Broker Services. The incumbent serves as a key resource to the ABS team, ensuring proper policy information and documents are kept in the system and may be utilized by the team within established acceptable timeframes. This is a full time permanent role.

We are seeking someone with excellent customer service skills as well as a keen attention to detail and the ability to meet deadlines in a dynamic environment.

**Who we are**

**We offer**:

- A collaborative work environment with great opportunity for professional growth and career development
- A competitive salary, flexible schedule
- Benefits include: Extended Health and Dental, Basic Life, Employee Assistance Plan (EAP), paid time off.
- A hybrid working environment, both at home and in-office at our centrally located office space

**Responsibilities include**:

- Provide a high level of service to all clients
- Serve as first point of contact, answering calls and and directing inquiries as appropriate
- Provide general administrative and technical support to the ABS team
- Read, organize and work with detailed source documents and determine appropriate next steps
- Follow operating procedures related to file and record maintenance procedures, complying with applicable regulations
- Demonstrate effective workflow management through prioritization
- Support the team by processing and amending documents within the established authority level
- Serve as a point of contact, answering questions and requests within the established authority level
- Ensuring accurate and timely issuance of client documentation, and follow-up on outstanding items
- Work with team members on ad-hoc projects and requests
- Participate in the development and implementation of polices and documentation standards to support the team
- Communicating with insurance underwriters/companies on behalf of the brokers.
- Providing Back up support on day-to-day client services
- Other responsibilities as assigned by the Associate Director, ABS

**Knowledge/Skills Required**:

- Minimum of 1 to 2 years brokerage experience working in an administrative or support role
- Completion of a college or equivalent post-secondary business degree
- RIBO License or wiliness to obtain RIBO is an asset
- Proficient in Microsoft Office Applications
- Excellent oral and written communication skills
- Familiarity with EPIC is an asset
- Ability to work independently and as part of a team
- Ability to multi-task and self-manage work under pressure
- Curiosity and a demonstrated commitment to continuous learning and skill development
- Sound judgment, tact, discretion, diplomacy and professionalism
- Fluency in French is an asset

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: $42,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M5V 2Z2: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

- RIBO License (preferred)

Work Location: Hybrid remote in Toronto, ON M5V 2Z2

Application deadline: 2024-11-01
Expected start date: 2024-11-12



  • Toronto, Canada Technical Standards & Safety Authority Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration : Contract 3-6 months (potential extensions) Starting January/February 2025 Location : Downtown Toronto, Hybrid 1-2 days per week in the office. Overview: We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this...

  • Assistant Underwriter

    3 weeks ago


    Toronto, ON, Canada Encore Technical Solutions Inc. Full time

    Contract 3-6 months (potential extensions) Starting January/February 2025 Downtown Toronto, Hybrid 1-2 days per week in the office. We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you will play a crucial part in supporting the underwriting process...

  • Technical Assistant

    7 months ago


    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** As a member of the inter-professional team providing patient-focused care, the Technical Assistant will work closely with Registered Nurses, Technologists, and other health care professionals to support dialysis patient care. The Technical Assistant will provide assistance with hemodialysis equipment, set-up, take-down, cleaning, and...


  • Toronto, Ontario, Canada Encore Technical Solutions Inc. Full time

    Job Description:We are seeking a skilled Underwriter Assistant to join our team at Encore Technical Solutions Inc. in Downtown Toronto. As a key member of our Commercial Property & Casualty Underwriting Team, you will play a crucial role in supporting the underwriting process by gathering essential data, preparing documents, and ensuring accurate...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...


  • Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...

  • Assistant Underwriter

    3 weeks ago


    Toronto, ON, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration : Contract 3-6 months (potential extensions) Starting January/February 2025 Location : Downtown Toronto, Hybrid 1-2 days per week in the office. Overview: We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this...

  • Assistant Underwriter

    3 weeks ago


    Toronto, ON, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration : Contract 3-6 months (potential extensions) Starting January/February 2025 Location : Downtown Toronto, Hybrid 1-2 days per week in the office. Overview: We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In...

  • Assistant Underwriter

    3 weeks ago


    Toronto, Ontario, Ontario, Canada Encore Technical Solutions Inc. Full time

    Job Description: Underwriter Assistant Duration: Contract 3-6 months (potential extensions) Starting January/February 2025Location: Downtown Toronto, Hybrid 1-2 days per week in the office.Overview:We are seeking a skilled and detail-oriented Underwriter Assistant to join our client's team of Commercial Property & Casualty Underwriters. In this role, you...


  • Toronto, Ontario, Canada Encore Technical Solutions Inc. Full time

    Job OverviewWe are seeking a skilled and detail-oriented Commercial Property & Casualty Underwriter Assistant to join our team at Encore Technical Solutions Inc.Key ResponsibilitiesData Gathering: Retrieve relevant information from various internal systems, databases, and external sources.Create and organize documents based on the gathered data, ensuring...

  • Technical Assistant

    6 months ago


    Toronto, Canada Kinectrics Full time

    Position: Technical Assistant Employment Type: Permanent Location: Toronto, ON Department: Medical Isotopes Reports to: Senior Program Manager Hours per week: 40 (Shift work and overtime may be required) Kinectrics takes pride in being consistently ranked as one of the best places to work in the energy and utility industry, where purpose and people...


  • Toronto, Canada York University Full time

    **Purpose**: The Technical Services Assistant is responsible for providing support to the technical activities of AMPD Performance Facilities and/or associated clients. **Education**: Minimum education high school diploma with 1 year college certificate in theatre production or related field OR equivalent experience of 1 year in an administrative and...

  • Print Production

    6 months ago


    Toronto, Canada Digital Attractions Inc. Full time

    Are you a technically-inclined individual looking for a full-time position in photo production, sales, customer service, and technical support? Keep reading to learn more about Digital Attractions' Print Production & Technical Assistant. Digital Attractions is a photo concession company that captures and sells photographs to guests at tourist attractions,...


  • Toronto, Canada York University Full time

    **Purpose**: The Technical Support Assistant provides technical support both for end-user computing environments and for learning spaces, under the direction of Manager, Information and Learning Infrastructure. **Education**: Completion of the first year in a post-secondary diploma or degree in computing or information technology...


  • Toronto, Canada Technical Standards and Safety Authority Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 450 staff across Ontario. The roles within the TSSA are as diverse as the Province we...


  • Toronto, Canada EllisDon Full time

    Join EllisDon! we work in, and our latest .  General Overview Provide technical input and engineering advice for maintenance teams and help ensure design and construction teams build to the requirements of facility management operations. Help ensure site teams comply with all current engineering standards, codes, operational specifications, and...