Customer Care Pre-sale Specialist

4 weeks ago


Burnaby, Canada Ritchie Bros. Full time

ABOUT US-
ABOUT THE TEAM

Our sales positions are a great fit for people with a real entrepreneurial spirit. You're out there every day meeting customers, selling a world-class service, and securing equipment consignments.

You're directly responsible for your own territory - and the future of our company. You’re the very public face of Ritchie Bros., with the support of a global company behind you. There are endless opportunities for strong salespeople to advance their careers.
- f you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets. We’re looking for a Customer Care Pre-Sale Specialist. The work location for this position is Fort Worth, Texas, and is considered a fully onsite role.

RESPONSIBILITIES
- Operate in a telephone-based high-volume contact center to receive customer enquiries and assist customers with their ability to use all of Ritchie Bros. service
- Manage and maintain our customers’ ability to bid in both onsite and online auctions
- Ensure that internal and external customers have a positive experience doing business with Ritchie Bros.
- Answer customer questions pertaining to website navigation, member accounts and various auction-related topics
- Manage and escalate customer complaints or process failures
- Ensure that requests from internal and external customers are acted upon timely and accurately
- Perform various other customer care duties as needed
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

QUALIFICATIONS
- Experience in a high-volume customer contact center would be preferred
- Fluent English language skills
- Spanish or French language skills would be a plus
- Flexibility in schedule is a must.



  • Burnaby, BC, Canada Residential Sales Specialist Full time

    Volunteer Experience · Work Experience · Work & Career RESIDENTIAL SALES SPECIALIST JOB DESCRIPTION Term: Full time, 40 hours/Per Week LX Hausys is an international building and decorative material company who have been in operation for over 70 years. We provide a variety of solutions that can revitalize a space through its business in the fields of...


  • Burnaby, Canada Ideal Siding Full time

    **Ideal Siding** is looking for a **Customer Care Specialist** to join our team. Do you take pride in delivering exceptional quality and service with everything you do? Do you love to help people and solve problems? Do you believe in the power of teamwork and sharing ideas to improve the status quo? Do you have a desire to learn, grow and foster...


  • Burnaby, Canada Ideal Siding Full time

    Job Title: Customer Care Specialist Company: Ideal Siding Are you passionate about delivering exceptional quality and service? Do you enjoy talking to people and building relationships? Do you thrive on helping others and solving problems? If you possess a strong drive for learning, growth, and fostering success, we invite you to join our dynamic and...


  • Burnaby, Canada Ideal Siding Full time

    Job Title: Customer Care Specialist Company: Ideal Siding Are you passionate about delivering exceptional quality and service? Do you enjoy talking to people and building relationships? Do you thrive on helping others and solving problems? If you possess a strong drive for learning, growth, and fostering success, we invite you to join our dynamic and...


  • Burnaby, Canada Polyga Inc. Full time

    **About Polyga** **Job Summary** The Technical Sales Specialist will be working at our offices in Burnaby and will be responsible for managing the technical sales process. This includes customer qualification, responding to inbound requests, evaluating the customer’s technical needs, and recommending appropriate technical solutions. The Technical Sales...

  • Sales Specialist

    4 weeks ago


    Burnaby, Canada WeCopy Fintech Inc. Full time

    Job Title: Sales Specialist Location: Burnaby, Canada **Job Type**: [Full-time/Part-time/Contract] We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market. **What will be your agenda?** - Have 1-2 years’...


  • Burnaby, Canada Westpoint Sales Inc. Full time

    **About us** Westpoint Sales is one of the largest Plumbing and HVAC Manufacturer Representatives in B.C. We have been in business for over 35 years our people are the foundation of our success. We are seeking a Quotation & Customer Service Specialist to join our dynamic team of professionals based out of our office in Burnaby, BC. **Essential...

  • Energy Specialist

    1 month ago


    Burnaby, Canada BC Care Providers Association Full time

    **Organization Background** BC Care Providers Association (BCCPA) is a non-profit continuing care association representing service providers in residential care, home care, assisted living and home support in British Columbia. This has recently expanded to a newly created operating arm called EngAge BC to include independent living operators. Further...


  • Burnaby, Canada THE EMPIRE LIFE INS. CO Full time

    **Tru**Stone **Customer Services Specialist**: **Location: In person - Burnaby, British Columbia** TruStone is looking to hire a Customer Services Specialist to join our team! **About us** TruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships. We...


  • Burnaby, Canada HEMLOCK PRINTERS Full time

    We are expanding our Sales Team and have a job opening for a Sales Support Specialist. The Hemlock Sales Support Specialist provides daily support to both our US and Canadian Sales Teams while managing an evolving list of house accounts. The role is responsible for a wide range of duties as the lead administrative representative, working with many internal...


  • Burnaby, Canada Sunbelt Rentals of Canada Full time

    Sunbelt Rentals - the fastest growing rental business in Canada - is seeking an **Equipment Rental Specialist**- You! The **Equipment Rental Specialist** is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position is considered the Company’s front line of...


  • Burnaby, Canada BIOMEDICINE.COM Full time

    **Customer/Sales Support Agent ** LOCAL APPLICANTS ONLY** **Key Responsibilities**: - Enter Orders - Process Invoices - Sell our great products - Build and maintain relationships with customers. - Collaborate with our Education and Medical Support Specialists to support and build a foundation our customers can trust. **Ideal Profile**: - You know how to...


  • Burnaby, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort...


  • Burnaby, Canada BIOMEDICINE.COM Full time

    **Key Responsibilities**: - Enter Orders - Process Invoices - Sell our great products - Build and maintain relationships with customers. - Collaborate with our Education and Medical Support Specialists to support and build a foundation our customers can trust. **Ideal Profile**: - You know how to engage with people - You are passionate about health and...


  • Burnaby, Canada Ritchie Bros. Full time

    **Customer Success Specialist-Contract** **-** **(** **23000045** **)** **Description** **A growing global company. Endless career and development opportunities.**- If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be...

  • Customer Care Agent

    1 week ago


    Burnaby, British Columbia, Canada Rentokil Initial Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.Rentokil-Terminix is currently seeking A Customer Care Agent that will...


  • Burnaby, Canada Sunbelt Rentals of Canada Full time

    Are you seeking an entrepreneurial, empowering workplace that allows you to: - Develop skills for career growth through an outside sales or operational management career track - Use your inside sales or customer service skills for steady hours & potential overtime - Work with an incredible team of people to make it happen for customers Sunbelt Rentals--the...


  • Burnaby, Canada AMELECO ELECTRIC INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 50 hours per week - Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - In shop - On-site customer service - Urban area - Wholesalers - Retail business **Tasks**: - Operate cash register - Operate computerized inventory record...


  • Burnaby, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...


  • Burnaby, Canada Hexagon AB Full time

    2921BR Sales Enablement Specialist Canada **Job Description**: Who are we? Multivista, part of Hexagon, a leader in construction documentation services, is offering a full suite of solutions on an intuitive cloud-based web platform. Multivista has been contracted on over 2.5 billion square feet of construction projects worldwide and is trusted by the...