Call Center Representative

2 weeks ago


Kitchener, Canada Services éoliens Enerteck inc. Full time

Call Center Representative duties and responsibilities:

- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, give your best to clarify information
- Research every issue and provide solutions to them
- Keep records of all conversations in our call center database in a comprehensible way
- Build strong relationships with customers

Call Center Representative requirements:

- High school diploma or equivalent
- Strong phone and verbal communication skills
- Knowledge of Microsoft Word, Outlook and Excel
- Excellent listener
- Adaptable to different personality types
- Ability to multi-task

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $21.30-$26.50 per hour

**Benefits**:

- Company pension
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service (preferred)

Work Location: On the road



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