International Applications Coordinator

4 months ago

Langley, Canada Trinity Western University Full time

**Position Summary**

**Duties & Responsibilities**
- For Global programs work with the front desk’s Student Support Associate on course registrations, refund request, commission request and so on.
- Key in, edit and proofread applicable basic forms from original questionnaires filled and provided by clients/students. Label, prepare and transfer files in response to requests from other departments
- Implement and update records classification, retention and disposal when information is provided or updated by clients, students, agents, or other staff.
- Contact clients/students to ask for documents or notify them to follow up on the latest course information
- Check inventory and restock office supplies
- Compile, compare and analyse data, statistics and other information to support research activities or respond to requests from the Director of Asia Marketing and Partner Relations and other departments
- Schedule and confirm meetings and appointments for managers
- Prepare meeting minutes, take notes, and facilitate internal communication between departments

**Key Internal Interactions**

**Given**:None

**Received**:Executive Director of Global Connections

**Job Standards & Requirements**

**Education**:Bachelor's Degree

**Preference**:MA or equivalent graduate degree, preferably from TWU

**Experience**:1-year related experience working with data administration and/or international students

**Skills and Abilities**
- Excellent computer skills including the ability to use online systems.
- Skilled in the use of Microsoft Office including Excel.
- Strong written and verbal communication skills.
- Excellent customer service skills including the ability to work with clients with an international background.
- Ability to communicate in Mandarin is considered an asset and will be given strong preference.
- Ability to work cooperatively with other team members including the ability to set work schedule and activities in a way that best interacts with other team members.

**Personal**:Warm-hearted, dedicated, committed and mature evangelical Christian with a keen desire to serve in family, church, work and community. A firm commitment to TWU’s mission, values, Statement of Faith and Community Covenant. Impeccable character and reputation, a pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging university atmosphere.

**Servant-leader way of life**:Act in a manner that exemplifies Jesus Christ in all on and off campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.
- Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing._

**Benefits Of Working At TWU**:

- A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
- Torch tuition scholarship for dependents of eligible employees attending TWU.
- Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
- Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
- Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
- Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
- Free employee parking on campus.
- Special community events throughout the year.
- A positive Christian fellowship environment.
- Triinity Western University is located on the traditional ancestral territory of the Sto:lo people._

**Annual Salary**: $42,000

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