Order Desk

2 weeks ago


Burlington, Canada Celadon Art Full time

Primary Responsibilities includes:

- Collecting orders from various outlets
- Batching orders for production and working closely with our production team
- Tracking and providing status updates as required
- Manage customer profiles and data
- Maintaining various spreadsheets as required
- Assist in resolutions of customer complaints and damage claims
- Answering phones and respond to customer enquiries and directing as required
- Account receivable (Invoicing, payment posting etc.)

Qualifications required:

- Strong and accurate computer skills (Outlook, Excel, Web browser)
- Ability to engage and resolve customer enquiries in a diplomatic, friendly and professional manner
- Ability to communicate with customers and staff effectively using a variety of mediums
- Ability to plan, organize, and prioritize work load during high volume times.
- Ability to work independently as well as part of a team.
- Basic bookkeeping and Excel knowledge required.
- Previous experience in a manufacturing environment is an asset

Employment Conditions:

- Permanent
- Full time
- Monday to Friday 8:30am to 5pm

**Salary**: $18.00-$20.00 per hour

Schedule:

- Monday to Friday

Work Location: One location



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