Security Supervisor

2 weeks ago

Burlington, Canada Pennine Security Solutions Full time

Pennine Security Solutions is a leading security provider specializing in Residential / Condominium security. At Pennine we strive for excellence and are searching for individuals who share the same values. We are ideally looking for team oriented, motivated and professional individuals who can provide the best service to our Clients and be a positive representative for our rapidly growing company.

Site: Condominium

**Job Type**: Permanent

Shift: Various

Compensation: $ 19.00-20.00/hr

**Responsibilities**:

- Provide outstanding and personalized customer service as a front line representative of our client’s organizations
- Monitoring and providing support for the site team
- Training all new staff assigned to the site
- Resolve any on-site personnel conflicts by helping conduct internal investigations
- Providing leadership and guidance when needed
- Be accessible to your site team to assist with emergency calls outside of work hours
- Coordinate and assist with all company mandated training
- Operate and maintain an organized front desk environment
- Provide accurate and detailed administrational work
- Enforce of property rules in order to maintain the security and safety of our clients and their assets
- Supervise the logging in and out of key site equipment (radios, keys)
- Monitor CCTV and card access systems
- Assist with the Amenity bookings (party rooms, elevators, etc.)
- Ensure that safety and emergency protocols are completed in response to Fire Alarms and other Site Emergencies
- Complete walking patrols and inspections of the building and its equipment
- Review, know and follow the site post orders
- Maintain safe working environment and follow the facilities health and safety procedures
- Additional duties as assigned
- Valid Security Guard License
- Valid Emergency First Aid/CPR level C
- Exceptional customer service skills (Hospitality sector experience is always an asset)
- Eager about working as a part of a responsible and capable team
- Outgoing personality who enjoys interacting with people on a professional level
- Recognized certifications or experience is an advantage
- Ability to work effectively and handle multiple situations simultaneously while providing quality service
- Proficiency in conflict resolution and Ability to de-escalate situations effectively
- Exceptional report writing and communication skills
- Effective access control capabilities
- Basic computer literacy for digitalized tasks

**Benefits**:

- Competitive pay based on your experience and performance
- Group Health and Benefits package for full time employees after 6 months
- Employee acknowledgment program (employee of the month)
- Employee referral bonus
- Equal opportunities for career growth
- Career mapping and promotions within the company

**How to apply**:

- Submit your resume through indeed.ca
- Contact us through any one of the social media outlets listed below

Facebook: backbonetoyourcommunity

Instagram: Penninesecurity

Twitter: PennineSecurity

**Salary**: $19.00-$20.00 per hour

Expected hours: No more than 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Greater Toronto Area, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising: 1 year (required)
- Security: 3 years (required)

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person

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