Exchanges & Returns Cw

4 weeks ago


North York, Canada IKEA Full time

Why we will love you
- You love challengesYou seek them to solve them (not to create them, though)
- You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary)
- You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on your face
- Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly.
- You are a total people-person and can strike up a conversation easily
- You are quite comfortable with computers and are generally technology-savvy
- You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

**A day in your life with us**
- Be an IKEA Ambassador by recognizing that the customer experience depends on your diplomatic ability to resolve any issue in a fair and timely manner
- Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy
- Maintaining an ongoing awareness of daily and weekly service/delivery targets
- Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.
- Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans
- Assist team members with additional duties, as required

**Together as a team**

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Exchange and Returns Co-Worker

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

IKEACanada



  • North York, Canada Ucan Fastening Products Full time

    **About us** **UCAN FASTENING PRODUCTS** has specialized in the production and distribution of concrete anchors and other fasteners for over 50 years. UCAN strives to provide the most practical and cost-effective solutions to meet the anticipated needs of designers and contractors. UCAN takes pride in its’ knowledgeable and helpful sales staff as well as...


  • North York, Canada Straga Products Full time

    **Location**: Straga Products, 307 Supertest Rd., Toronto, ON, M3J 2M4 **Hours**: Mon-Fri, 7am-3:30pm, rotational remote customer service coverage ( 2hrs per day) **About Straga Products**: We are a leading manufacturer and direct-to-consumer retailer of personalized and non-personalized natural hardwood products, from elegant cutting boards to bespoke...


  • North York, Canada Carry Telecom Inc Full time

    The call center receptionist/administrative assistant is responsible for providing efficient and quality customer services at the front desk, modem management, book appointment, shipping and receiving assistance, and other various admin duties as assigned. **General Responsibility** **:** - Provide quality and efficient customer service to clients - Pick...


  • North York, Canada Carry Telecom Inc Full time

    The call center receptionist/administrative assistant is responsible for providing efficient and quality customer services at the front desk, modem management, book appointment, shipping and receiving assistance, and other various admin duties as assigned. **General Responsibility** **:** - Provide quality and efficient customer service to clients - Pick...


  • North York, Canada Carry Telecom Inc Full time

    The call center receptionist/administrative assistant is responsible for providing efficient and quality customer services at the front desk, modem management, book appointment, shipping and receiving assistance, and other various admin duties as assigned. **General Responsibility** **:** - Provide quality and efficient customer service to clients - Pick...


  • North York, Canada Carry Telecom Inc Full time

    The administrative assistant/receptionist is responsible for providing efficient and quality admin. assistant services in regard to, but not limited to, shipping and receiving assistance, modem management, booking appointment, inventory management, receptionist and other various admin duties as assigned, including some physical demanding tasks. **General...


  • North York, Canada Carry Telecom Inc Full time

    The administrative assistant/receptionist is responsible for providing efficient and quality admin. assistant services in regard to, but not limited to, shipping and receiving assistance, modem management, booking appointment, inventory management, receptionist and other various admin duties as assigned, including some physical demanding tasks. **General...


  • North York, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...


  • North York, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...


  • North York, Canada Eccles Sales Limited Full time

    **CUSTOMER SERVICE/ACCOUNT COORDINATOR** Established in 1995, we are a reputable and rapidly growing sports and fashion sales agency looking for a CUSTOMER SERVICE/ACCOUNT COORDINATOR to join our team located in the Fashion District on Wingold Avenue. We are seeking to fill a full-time permanent position. This position offers a 5 day work week from 8:30...


  • North York, Canada Sweets from the Earth Full time

    Customer Experience Coordinator (Retail) Acting as the first point of contact for all retail customers, you will focus on creating a positive, unique & engaging customer experience across all retail mediums. You will initiate, develop & maintain positive brand connections with each retail customer with the goal of increasing brand awareness, brand loyalty &...


  • North York, Canada Herzing College Full time

    **About us** Herzing College is a large business in EDUCATION. We are professional, customer-centric, collaborative and our goal is to Be a leader in educating, one customer at a time. It all begins with our front facing call center. Our work environment includes: - Work-from-home days - Growth opportunities **Call Center Team Leader** **Duties**: -...


  • North York, Canada Sunday Value Full time

    **About us** We are professional, agile, professional, and our goal is to Leverage the digital arena in connecting experts with small and medium size businesses. We seek to provide a competitive advantage against large corporations.. Our work environment includes: - Modern office setting - Food provided '''Job Overview''' We are seeking a highly...


  • North York, Canada Reliable Corporation Full time

    ABOUT RELIABLE CORPORATION - As a Customer Service Representative & Parts Specialist, you will be responsible for providing outstanding customer service while also managing parts inquiries and orders for sewing machines and steam products. This role requires strong communication skills, attention to detail, and the capacity and enthusiasm to learn and retain...

  • Seasonal Cashier

    3 weeks ago


    North York, Canada Sephora Full time

    **Job ID**: 218780 **Store Name/Number**: ON-Fairview Toronto (0524) **Address**: 1800 Sheppard Avenue East, North York, ON M2J 5A7, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary Cashiers provide friendly, professional and knowledgeable service to all clients in a support capacity. They complete transactions accurately and...

  • Account Coordinator

    2 months ago


    North York, Canada KEB Hana Bank Canada Full time

    **Job Title**:Account Coordinator - **Dept./Br.**: Business Operations Department - **Reports to**: Manager, Operations & Vice President **Job Summary** The Accounts Coordinator is responsible for Domestic Cheque Clearing Process, International Cheque Collections, EFT file Process and Bill Payments Process, Brokered Deposit (GIC) Process and assisting Head...

  • Guest Service Agent

    2 months ago


    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Novotel Toronto - North York** **ADDRESS: 3 Park Home Avenue, Toronto, ON M2N 6L3** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with...

  • Guest Services Agent

    3 weeks ago


    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests...

  • Account Coordinator

    3 weeks ago


    North York, Canada KEB Hana Bank Canada Full time

    **Job Title**:Account Coordinator - **Dept./Br.**: Business Operations Department - **Reports to**: Manager, Operations & Vice President **Job Summary** The Accounts Coordinator is responsible for Domestic Cheque Clearing Process, International Cheque Collections, EFT file Process and Bill Payments Process, Brokered Deposit (GIC) Process and assisting Head...

  • Guest Service Agent

    3 weeks ago


    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Agent (Night Shift)** **REPORTS TO**:Guest Services Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent (Night Shift) is responsible to ensure guest...