Banquet Server

2 days ago

Vancouver, Canada Vancouver Convention Centre Full time

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. **Let's go Live together. Sodexo Live is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. We have amazing people and are proud to say, we love working here**

We are currently seeking highly motivated, service-oriented individuals to join the Food & Beverage Operations Department for **full-time,** **part-time and casual BANQUET SERVERS** positions. Our Food & Beverage team goes above and beyond to ensure our clients’ food service experience is second to none. Whether a banquet for thousands or a meeting for two, we are passionate about providing friendly and professional service to our guests and visitors. Reporting to the Director of F&B Service Operations, Managers, Supervisors, this role is responsible for:
**GENERAL RESPONSBILITIES**:

- Ensures positive guest experiences, providing prompt and professional service for a variety of events from catered breakfasts, coffee breaks, luncheons, dinners, receptions and other events involving F&B service.
- Follows Sodexo Live standards which may included passing cocktails and hors d’oeuvres, replenishing of F&B throughout events or serving table-side at highly-coordinated multi-course meals
- Actively participates in the preparation, set up, tear down and clean up.
- Demonstrates a thorough knowledge of food and beverage products, offerings and menus.
- Participates in and fosters positive team relations with Servers, Bartenders, other department teams and management.
- Takes initiative in resolving guest challenges and concerns, raising to a supervisor as necessary.
- Maintaining the cleanliness of the service areas and working within Food Safe handling standards and procedures, as well as within Provincial Health Order and WorkSafe BC regulations.
- Follows all Provincial and local guidelines for responsible alcohol service; Check identification of guests to verify age requirements for purchase of alcohol.

**KEY REQUIREMENTS**:

- Previous serving and cashier experience using POS system; an advantage if experience is also in Banqueting.
- Experience in basic bartending is an advantage.
- Serving it Right Certificate required and must be 19 years or older to serve alcohol.
- Exceptional focus on service excellence and ability to connect easily with guests.
- Positive attitude that contributes to teamwork and an ability to work independently and proactively.
- Ability to work under pressure in a busy, high-volume and changing environment.
- Must be able to proficiently speak, read, write and understand English.
- Good physical condition to stand for long periods and walk long distances throughout our large facility during each shift. Must be able to lift and balance up to 25Lbs in weight regularly and able to lift up to 50Lbs on occasion.
- Food Safe Certification is an asset.

**OTHER REQUIREMENTS**:

- Must be able to stand for long periods and walk long distances throughout our large facility during each shift. Must be able to lift and balance up to 25Lbs in weight regularly and able to lift up to 50Lbs on occasion. Must be able to exert well-paced mobility throughout entire shift, be able to perform repetitive motions and be able to stoop, kneel or crouch as needed.
- Must be able to go from warm to cold climates.

**SHIFTS AND HOURS**:
Scheduling flexibility is required to meet operational needs. Hours may be extended or irregular to include early mornings, nights, weekends and holidays. Overtime may be required.

**Great news **You will receive:

- Company paid health and dental benefits (after wait period and qualifying hours)
- A great work culture while working with an award-winning team
- Opportunities for skills development and career progression
- Competitive pay for all team members
- A fresh, clean uniform provided with every shift
- Sodexo Live is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status._

**Job Types**: Full-time, Part-time, Casual

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental Pay:

- Overtime pay

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