Banquets Server

6 months ago

North Vancouver, Canada Grouse Mountain Resort Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

**Job Title**: Server, Banquets
**Location**: North Vancouver
**Department**: Food & Beverage
**Reports to**: Manager, Banquets
**Role Status**: Part Time -Seasonal - Hourly

ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.

**JOB SUMMARY**:
A banquet server delivers food and drinks to guests at large events, parties, and weddings. The responsibilities of this position include serving food, helping set up and break down the event, all while providing excellent customer service to guests.

**ESSENTIAL JOB FUNCTIONS**:

- Greeting guests and providing service of food & beverage to guests.
- Providing superior guest satisfaction on a highly consistent basis.
- Ensuring quality control of product provided.
- Monitoring food & drink levels to ensure customer satisfaction.
- Liaising with the kitchen and bartender to control proper timing of service.
- Ordering of all relevant supplies from the storeroom.
- Ensuring proper cash-out procedures.
- Maintaining a clean and efficient work environment.
- Managing internal and external customer feedback.
- Other duties as assigned

REQUIRED QUALIFICATIONS AND ABILITIES
- Experience serving in a catering/banquet type environment.
- Food Safe certificate preferred.
- Serving It Right Certificate is required (can be completed before first shift).
- Excellent customer service skills, organizational and communication skills.
- Personable, friendly and outgoing.
- Enjoy working in a fast-paced environment.
- High energy and strong work ethic.
- Some evening shifts end after transit has stopped so vehicle is preferred.

WORKING CONDITIONS

Banquet Servers need to be flexible in their working hours as most events and functions occur on evenings and weekends. They should be expected to work between eight to 12 hours a shift. They may be expected to arrive early in the day to take care of set up and leave late in the evening after cleaning is complete. You Must be able to work on your feet and must be able to lift 20lb+ as required.

COMPENSATION AND BENEFITS

$16.75/hour plus gratuities

All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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