Open Arms Program Assistant

6 months ago

Halifax, Canada The Salvation Army Full time

Open Arms is a community partner that engages with children, youth, and their families in redemptive relationships; guided by a desire to bring hope to our community and rooted in the love and good news of Jesus Christ. The position is focused on assisting the Open Arms Ministries Coordinator with programming that fulfills the mission and vision of The Salvation Army**, **supports the families of the North End community, and builds positive community partnerships in the area.

**KEY RESPONSIBILITIES**:

- Fully support the Open Arms Coordinator in running the Open Arms Program.
- Support and assess summer/seasonal employee(s) as needed.
- Help vent requests for volunteers and work placement students.
- Help distribute monthly program calendars for families.
- Help maintain accurate participant registration lists with emergency contact.
- Attend monthly CFS meetings and other meetings/trainings as requested by Open Arms Coordinator and/or COH Administration.
- Help conduct seasonal parent/participant surveys to ensure program success - gather results design action plans based on feedback.
- Refer parents to CFS/Food bank for assistance with Community referrals (housing help, translation, appointment call, school requests, etc.)
- Connect and promote local Salvation Army programs and supports (Christmas, tax clinics, back to school, church).
- New Neighbour orientations.
- Help support, maintain, and grow network of community partners.
- Create parent communication notices/newsletters.
- Participate in annual Community Day (Beautification Day) committee, process, and planning as well as other multi-service provider community events.
- Help plan Seasonal Camps (March Break & Summer).
- Help set up programming for eight/nine weeks of summer camp and one week of March Break Camp as well as Christmas Break special programming and PD Day events.
- Developing monthly After-School program calendars.
- Program registration (design registration forms, communicate registration dates, etc.) (3/year - fall, winter, summer).
- Help develop holiday special event celebration plans (Halloween Party, Christmas, Valentine’s Day, etc.).
- Be aware of culturally important dates and incorporate cultural celebrations into programming (ex-Eid)
- Ensure daily snacks are planned and prepared.
- Help with program design in keeping with the Mission and Vison of TSA (selecting activities, procuring supplies, inventory, leading activities with other staff).
- Serve as a parent contact to address parent concerns and communicate issues relating to behaviour/dismissals, etc.
- Clean and tidy up the place after programming.

**Service Responsibilities**:

- Supports a learning environment that enhances Halifax Centre of Hope’s Mission, Vision and Values.
- Work in accordance with COH policies, procedures and philosophy of practice.
- Complete and maintain records, assessments, daily statistics and files, and ensure confidentiality is protected.
- Commit to the COH projects and activities and participate in internal committees as needed.
- Assist in program and service delivery to ensure that quality, effective and client-centered programs are delivered.
- Provide a supportive environment and foster a therapeutic milieu that promotes empowerment.
- Perform other work-related duties a required.

**CRITICAL RELATIONSHIP MANAGEMENT**

**Governance **Boards and Councils**:n/a

**Internal**:Centre of Hope management team, Family Services staff team

**External**:Community Partners and council

**MANAGERIAL RESPONSIBILITY**:

- Reports directly to Open Arms Ministries Coordinator
- Direct reports: N/A

**FINANCIAL AND MATERIALS MANAGEMENT**:

- Regular responsibility for minor financial matters and for wise use of own resources and effective use of budget.
- May be authorized to handle small amounts of cash.
- Minor responsibility for material resources (toys, proper use and safekeeping of some equipment).

**Working Conditions**:

- Open Arms facility (5424, 5426, 5428 Uniacke street)
- Occasional Community and Family Services office located at the Centre of Hope (2038 Gottingen Street)
- Working with at risk and vulnerable populations
- Flexibility in scheduling is required and will vary according to the needs of the program.
- The hours of work will usually occur Monday to Friday with flexibility - some weekends and evening work may be required.
- Required to carry a cell phone - on call.
- The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

- Physical attacks by others (e.g., violent/aggressive client acting out physically)
- Exposure to infectious diseases
- Moving and sharp objects
- Emergency response situations (fire, bomb threat, etc.)
- Other potentially dangerous situations
- Schedule may vary according to requirements of responsibilities - some weekend and evening work may be required.
- This is a part -time position based on 22 hours per week.
- The hours of work usually occur Monday to Fr

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