Customer Service Agent
3 months ago
**Responsibilities**:
- Processing of daily cash receipts and monitoring of customer accounts
- Customer returns and credits
- Respond to customer phone calls: order tracking, stock availability, pricing queries, order modifications, and part requests
- Perform other related duties as needed, adapting to evolving responsibilities and contributing to the overall success of the team
**Qualifications**:
- Bilingual (French and English) required
- Excellent working knowledge of Microsoft Excel
- Some customer service experience is a plus
- Good communication and organizational skills
- Ability to work in a team environment and willingness to learn new tasks
- Resourcefulness
**Responsabilités**:
- La traitement des encaissements quotidiens et le suivi des comptes clients
- Retours et crédits des clients
- Répondre aux appels téléphoniques des clients : suivi des commandes, disponibilité des stocks, demandes de prix, modifications de commandes et demandes de pièces
- Effectuer d'autres tâches connexes selon les besoins, s'adapter à des responsabilités évolutives et contribuer au succès global de l'équipe
**Qualifications**:
- Bilingue (français et anglais) requis
- Excellente connaissance de Microsoft Excel
- Expérience en service à la clientèle est un ajout
- Bonnes compétences en communication et en organisation
- Capacité à travailler en équipe et volonté d'apprendre de nouvelles tâches
- Débrouillardise
**Job Types**: Full-time, Permanent
Pay: From $45,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- VRSP
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Accounts receivable: 1 year (preferred)
Work Location: In person
-
Customer Service Agent
5 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada is currently looking for Customer Service Agents...
-
Bilingual Customer Sales and Service Agent
6 months ago
Dorval, Canada Air Canada Full time**Description** **Location**: Montreal, QC, Canada (Onsite) **Salary**: $17.00/hour **Job type**: Full-time **The opportunity** Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer's first point of...
-
Passenger Service Agent
5 months ago
Dorval, Canada AirCreebec Full time**Air Creebec inc.** **JOB DETAILS** **Location**:Dorval,QC **Address**:9475, AVENUE RYAN **Number of positions available**:1 **Job status**: Permanent **Work schedule**: Part time **Starting date**: As soon as possible **DESCRIPTION** **YOUR ROLE** As Passenger Services Agent, you are the first contact with our customers. You will, among other...
-
Bilingual Customer Sales and Service Agent
6 months ago
Dorval, Canada Air Canada Full time**Description** **Location**:Dorval, QC, Canada **Salary**: $17.14/hour **Job type**: Full-Time **The opportunity** As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. You are a trusted advisor in the travel and lifestyle world, guiding our members to fully utilize the benefits of the...
-
Bilingual Customer Service Agent
5 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **The opportunity** We have an exciting opportunity for you!...
-
Agent (E) de Service a La Clientèle /customer
6 months ago
Dorval, Canada Smardt Full time**English version below** Vous êtes à la recherche d'un emploi dans un service ESSENTIEL où vous pourrez faire avancer votre carrière? **_ SMARDT _**est le premier fabricant de refroidisseurs centrifuges sans huile avec des opérations dans le monde entier. Avec une prévision croissante de commandes, nous agrandissons maintenant notre siège social de...
-
Passenger Service Agent
5 months ago
Dorval, Canada Airway Interligne Full timeAre you looking for a stimulating and exciting position in a unique environment? Do you like working in a fast-paced environment? Are you an energetic and hardworking person? Do you have good interpersonal skills and do you like to meet new people every day? **Airway Interligne** **is looking for enthusiastic, outgoing, responsible _Passenger Service...
-
Passenger Services Agents
3 days ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Passenger Services Agents
6 months ago
Dorval, Canada Air Transat Full timeCompany Description **Be part of the journey!** Air Transat is Canada’s number one leisure airline. It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year. We work with respect, diversity, pride and belong...
-
Bilingual Customer Service Representative
1 month ago
Dorval, Quebec, Canada Randstad Full timeCustomer Sales and Service Agent OpportunityWe are seeking a highly skilled and customer-focused Bilingual Customer Sales and Service Agent to join our team in Montreal, QC, Canada.Key Responsibilities:Provide exceptional customer service and sales support to clientsWork collaboratively with the team to achieve sales and service goalsDevelop and maintain...
-
Passenger Services Agents
3 days ago
Dorval, Canada Air Transat Full timeJob DescriptionWelcome, inform and direct the passengers at the check-in counter.Register the passengers as well as their luggage in the computer system.Verifies all travel documents;At the gates, the passenger agent will proceed to the various announcements.Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs,...
-
Passenger Services Agents
5 months ago
Dorval, Canada Air Transat Full timeCompany Description **Be part of the journey!** Air Transat is Canada’s number one leisure airline. It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year. We work with respect, diversity, pride and belong...
-
Material Logistics Agent, Customer Response Center
6 months ago
Dorval, Canada Bombardier Full time**Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...
-
Customer Service Agent
2 weeks ago
Dorval, Quebec, Canada Starlink Aviation Full timeAbout the JobStarlink Aviation is seeking an enthusiastic, self-motivated and goal-oriented Customer Service Representative to join our dynamic team.Job DescriptionWe are looking for a highly motivated individual who enjoys working with people and has great customer service skills. As a Customer Service Representative, you will provide high standards service...
-
Bilingual Customer Sales and Service Agent
3 weeks ago
montréal (dorval), Canada Air Canada Full timeDescription Location : Montreal , QC , Canada (On-site) Starting Salary : $ 17.30 /hourBranch: Contact CentersCategory: Unionized (UNIFOR) Job type : Full-Time" The opportunity Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in"Montreal. This position is vitally important to our continued...
-
Material Logistic Agent, Customer Critical Orders
5 months ago
Dorval, Canada Bombardier Full time**Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...
-
Ramp Agent
3 days ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Methods Agent
6 months ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: **Method agent...
-
Customer Service Agent
5 months ago
Dorval, Canada King's Transfer Van Lines Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Sales - Moving and storage company **Tasks**: - Address customers' complaints or concerns - Explain the type and cost of services offered - Perform general office duties - Answer clients' inquiries and provide...
-
Customer Service Agent
5 months ago
Dorval, Canada King's Transfer Van Lines Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Sales - Moving and storage company **Tasks**: - Address customers' complaints or concerns - Explain the type and cost of services offered - Perform general office duties - Answer clients' inquiries and provide...