Customer Service Agent
5 months ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Sales
- Moving and storage company
**Tasks**:
- Address customers' complaints or concerns
- Explain the type and cost of services offered
- Perform general office duties
- Answer clients' inquiries and provide information
- Consult and advise clients
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Prepare price quotations
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS Word
**Security and safety**:
- Basic security clearance
- Criminal record check
**Personal suitability**:
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Ability to multitask
**Screening questions**:
- Do you currently reside in proximity to the advertised location?
**Health benefits**:
- Health care plan
**Financial benefits**:
- Commission
- Mileage paid
**Other benefits**:
- Free parking available
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 38 to 40 hours per week
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