Director, Integrated Network Planning

5 months ago

North Bay, Canada Ontario Northland Full time

**POSITION**: Director, Integrated Network Planning

**REPORTS TO**: VP of Passenger Rail and Motor Coach

**DEPARTMENT**: Passenger Rail and Motor Coach Services

**LOCATION**: North Bay or Hybrid Work Arrangement

**REFERENCE**: 500-75-25

**SALARY**: $117,728 - $138,490

**WHO WE ARE**:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

**ACCOUNTABILITY STATEMENT**:
The Director, Integrated Network Planning is responsible for the planning, development and oversight of a connected, customer-centric public transportation network to support the efficient and safe movement of passengers. The incumbent will focus on network planning and growing connections that support the movement of passengers across Ontario and into Manitoba. The role will collaborate with various stakeholders such as other government agencies, transportation providers, vendors, community groups as well as internal departments to align goals and implement coordinated strategies to optimize service integration between bus and passenger rail services, ensuring schedules are aligned to provide convenient transportation options for passengers.

**MAJOR DUTIES/ RESPONSIBILITIES**:

- Analyze ridership data, demand patterns, and growth forecasts to determine network capacity requirements and optimize resource allocation
- Engage with internal teams and external stakeholders to gather input, address concerns, and ensure compliance with industry standards and regulations
- Provide strategic direction to ensure optimum utilization of bus fleet and routes
- Provide strategic direction and planning to ensure effective and efficient coordination of work projects including, workforce/business planning and market analysis to identify opportunities and negotiate agreements to facilitate network expansion
- Ensure compliance with all regulatory agencies, applicable collective agreements while maintaining effective working relationships with internal and external stakeholders
- Planning and implementing technology or automation for safety, efficiencies, and better and effective operational requirements
- Collaborate closely with cross-functional teams, to design, and implement efficient operating systems tailored to meet the evolving needs of users and clients within the Passenger Services Division
- Provide oversight on contingency plans and procedures for disruptions, emergencies, and unexpected events affecting network operations while prioritizing passenger and employee safety
- Provide strategic direction to develop transportation network plans, with considerations for Indigenous communities, including route alignments, schedules, and service frequencies
- Create, plan, implement, evaluate, and manage all available resources
- Establish, follow up on, measure and, as necessary, improve Key Performance Indicators (KPIs) for the scope of responsibility
- Develop and lead a team to oversee data analysis, operational and system enhancements, development of reports for Executive leadership and ministry officials
- Plan, build and present division briefing notes, and business case development for ongoing project requirements
- Oversee the continuous evaluation and refinement of service offerings to improve network efficiency, customer satisfaction, and operational performance
- Plan, develop, implement, follow up and measure ways for ensuring employees’ adherence to regulatory requirements and departmental and corporate policies, procedures and practices
- Ensure timely and smooth flow of information/communication within the scope of responsibility
- Stay fully informed on status of projects, work, and production through established processes and timelines and provide reports as required
- Encourage, promote, advocate for, embrace and lead continuous improvement, inclusive and safety culture

**REQUIREMENTS**:

- University Degree in Transportation Planning, Civil Engineering, Urban Planning, or related field or equivalent work experience
- Project Management Professional (PMP) certification preferred
- 7+ years of progressive experience in transportation planning, network optimization, public transportation operations, and policy development
- Over 5 years experience in a manager or director role including but not limited to:

- leadership and change management
- project management/supervision
- operating and capital budgets
- strategic planning and goal setting
- community relations
- research and development
- create and implement pr

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