Director of IT and Is

3 months ago

North Vancouver, Canada Novarc Technologies Inc Full time

**_Join us on the journey to help build the world using applied robotics and AI_**

Novarc Technologies is a full-stack robotics company helping to build the world using applied robotics and AI. Recognized as one of the fastest-growing companies in the Americas by the Financial Times for two consecutive years, we are at the epicenter of innovation and global expansion. Join our dynamic team as we extend our reach across four continents, blending pioneering welding technology with a profound global impact. It's a captivating time to be part of our journey - here, you'll do more than just work; you'll be an integral part of a movement shaping the tech-driven future.

**Novarc Technologies** is looking for a **Director of IT and IS** to join our growing team and support the production of our cobots.

**Summary**:The Director of Information Technology and Information Systems (IT & IS) will be responsible for overseeing the IT and IS functions within the organization, ensuring that technology operations align with business goals and objectives.

**Duties and Responsibilities**:
1. **Strategic Planning & Leadership**:
- Develop and implement the IT & IS strategy in alignment with the company's overall business objectives.- Lead and mentor the IT team, fostering a culture of continuous improvement and professional growth.- Collaborate with senior leadership to drive technology initiatives that support business expansion and operational efficiency.

2. **IT & IS Infrastructure & Operations**:
- Oversee the management of IT infrastructure, including network, servers, desktops, and other critical systems.- Ensure the availability, reliability, and security of IT and IS systems across multiple countries.- Support IoT technologies deployed on customer premises, leveraging both Windows and Linux environments.

3. **Budgeting & Financial Management**:
- Develop and manage the IT budget, ensuring cost-effective use of resources.- Forecast and plan for future IT investments, balancing innovation with cost control.- Responsible for Vendor selection, tracking and management.- Create business cases for new or upgraded technologies to support the business.

4. **Security & Compliance**:
- Ensure compliance with relevant regulatory frameworks as could be required, including ISO27001, SOC2, NIST-CSF, NIS2, GDPR, or COBIT.- Develop advanced cybersecurity strategies to combat emerging threats, implementing robust defences and proactive measures.- Ensure all IT practices adhere to international privacy laws and ethical standards.- Develop and enforce IT security policies and procedures to protect the organisation's data and systems.- Lead Business recovery & continuity planning, Incident response development and testing.- Works with customer and supplier partners to ensure cyber security of the entire supply chain.

5. **Data Management & Integration**:
- Oversee the management and integration of data across the organization, ensuring accuracy, accessibility, and security.- Champion the use of advanced data analytics and visualization tools to foster data-driven decision making.- Promote and support the integration of AI and data integration strategies to enhance business intelligence.

6. **Support & Service Management**:
- With the IT Manager, lead the IT support function, providing high-quality desktop support and customer service.- Implement best practices in IT service management to optimize efficiency and user satisfaction using ITSM or equivalent best practices.- Oversee the implementation of tools and practices that support effective remote work and digital collaboration across diverse and distributed global teams.

7. **Team Development**:
- Recruit, develop, and retain top IT talent.- Create training and development programs to enhance the skills and capabilities of the IT team.- Model Novarc’s values and corresponding behaviors; embed throughout the IT team

8. **Cross-Functional Collaboration**:
- Work closely with the executive team to ensure IT initiatives support business needs and own the IT/IS roadmap to support the departments accordingly.- Collaborate with other departments to drive digital transformation and technology adoption.

**Minimum Qualifications and Experience**:
- Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.- Over 15 years of experience in IT, with at least 5 years in a leadership role managing teams of 5 or more.- Extensive experience with IT infrastructure, network management, and cybersecurity.- Proven experience in one or more of ISO27001, SOC2, NIST-CSF, NIS2, GDPR, COBIT, and other relevant compliance frameworks.- Proven experience in a rapidly growing business environment, preferably with hardware and software products.- Experience managing IoT technologies on customer premises, with a strong understanding of both Windows and Linux environments.- Knowledge of AI, data integration, CAD system databases, DevOps, SecDevOps, and

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