Student Financial Administrator

5 months ago

Edmonton, Canada Robertson College Full time

**Robertson is the School of New Work.** Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.

**Overview**

Reporting to the **Lead**, **Student Finance Administrator**, the **Student Financial Administrator** is a friendly, positive and energetic professional who demonstrates prompt contact and follow-through, knowledgeable responses and respectful interactions.

The SFA, will play a key role in our student admissions process by conducting financial interviews, explaining financial options and completing required documentation. You must have a strong interpersonal skills, a pleasant telephone voice, and ability to manage multiple tasks and successfully meet deadlines. Emphasis is placed on quality and compliance in the accurate completion of documentation and reporting as part of the College’s Admissions process.

**KEY RESPONSIBILITIES**
- Conduct preliminary financing interviews with new students within 24 hours of contract.-
- Inform students of their financial obligation, the institution’s financial aid options, and financial policies and procedures as related to their educational expenses.-
- Diligently follow-up to ensure timely completion of Notice of Assistance (NOA), Confirmation of Enrollment (COE) documentation for each student, as required.- Monitor deadlines for paperwork submission as per the requirements of Manitoba Student Aid, Alberta Student Aid, National Student Loans, and other relevant funding agencies.- Perform accounts receivable reports for overdue payments and verify results.- Process notifications to students who are overdue and follow up on payment plans.-
- Update appropriate systems to ensure the timely processing, funding, billing and collections of the package selected.- Monitor and follow up on the status of all pending student loan documents in order to maintain an accurate accounting of each student’s financial aid package through first disbursement.- Provide support for OneRobertson and Robertson Online.- Check and approve refund requests and follow up with funders invoices for payments (A/R).- Process Electronic Fund Transfer (EFT) and Credit Card (CC) payments and reconcile accounts.- Manage AR Aging for each campus inactive and active Accounts.- Update student loan information, including yearly changes and repayment details.- Performs related or similar duties as required or assigned.
- Participation in College, Division, and Program Activities_
- Attends staff meetings and training sessions.- Participates proactively in performance appraisals.- Supports active interdepartmental cooperation with other departments
- Performs other duties/participates in special projects as assigned.

**QUALIFICATIONS**
- Minimum of 2 years’ experience working in a financial / customer service related role or college finance / admissions.- Post-secondary education is an asset.- Familiarity with Provincial Student Loan programs an asset.- Experience working with internet-based communication tools.- Strong telephone skills, with the ability to communicate effectively and professionally over the phone.- Ability to utilize Company approved scripts and approaches during telephone calls, and will be responsible to enter information in a CRM.- Ability to comply to all Company policies and best practices and comply with related governmental regulations.- Highly motivated team player, with a positive attitude and a willingness to collaborate with colleagues.- Must have the ability to effectively organize and establish priorities.
- Must have excellent communication and problem-solving skills.

**Schedule**:
- 8 hour shift- Monday to Friday
- Weekend availability

**Benefits**- Dental Care- Disability insurance- Employee assistance program- Extended health care- Life insurance- Paid time off- RRSP match- Vision care

**WHY WORK WITH US**

Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard, and valued. We embrace our team's differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we’d like to hear from you **_If you would like to request reasonable accommodations for the interview process, please let us know._**

Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is f

  • Student Awards

    4 months ago

    Edmonton, Canada NAIT Full time

    Student Awards and Financial Aid (SAFA) is looking for a strategic, adaptable, and collaborative team player to act as a key resource to the NAIT community in the area of student awards and financial aid. SAFA is responsible for the administration and management of government student funding and student awards for NAIT. SAFA ensures compliance to funding...

  • Student Financial Aid Officer

    5 months ago

    Edmonton, Canada CAMPBELL COLLEGE Full time

    The mission of Campbell College is to provide exceptional career and technical training through a commitment to educational excellence strengthened by quality instruction, a positive learning environment, and the integration of emerging technologies to enable students to achieve their potential, participate in new employment opportunities, and continue to be...

  • Administrative Support

    1 month ago

    Edmonton, Canada Edmonton Catholic Schools Full time

    Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees in 95 schools plus other sites. **Administrative Support (4) -...

  • Operations Technical Training Summer Student

    2 weeks ago

    Edmonton, Canada Enbridge Student Contractor Program Full time

    At Enbridge, ‘energy’ means more than lighting up businesses, heating up our customers’ homes, or fueling cars, buses and trucks. It’s our way of life! As a summer student working with Raise at Canada’s largest natural gas storage, transmission and distribution company, we commit to providing you with an exciting, rewarding and engaging...

  • Manager, Student Awards and Financial Aid

    2 months ago

    Edmonton, Canada NAIT Full time

    NAIT is looking for its next superstar Manager, Student Awards & Financial Aid (SAFA). SAFA is a learner-focused team that supports NAIT students in accessing post-secondary education and progressing in their studies. Reporting to the Director, Enrolment Management, the Manager is an effective leader who helps advance and implement NAIT’s awards and...

  • Administrative and Financial Director

    1 week ago

    Edmonton, Canada Biznes Financial Services Inc Full time

    Education: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish objectives for the organization and formulate or approve policies and...

  • Administrative and Financial Director

    2 months ago

    Edmonton, Canada Biznes Financial Services Inc Full time

    Education: Expérience: Education Bachelor's degree Tasks Allocate material, human and financial resources to implement organizational policies and programs Authorize and organize the establishment of major departments and associated senior staff positions Establish objectives for the organization and formulate or approve policies and programs Represent...

  • Financial Advisor

    4 months ago

    Edmonton, Canada MD Financial Management Full time

    Requisition ID: 190962 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Financial Consultant - Early Career Segment, you will be responsible for prospecting, retaining and growing MD’s market share in the medical student, resident and new in practice physician communities. **Is this role right...

  • Systems Administrator Student

    2 months ago

    Edmonton, Canada PCL Construction Full time

    **The future you want is within reach.** At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry. We’re also looking at what’s next for you and...

  • Student Accounts Clerk

    2 weeks ago

    Edmonton, Canada Concordia University of Edmonton Full time

    Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good. CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of over...

  • Cpa Articling Student

    2 months ago

    Edmonton, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Junior Financial Admin

    5 months ago

    Edmonton, Canada NAIT Full time

    **Please note: This is a temporary position for 1 year with a possibility of extension.** **Key Responsibilities**: - Assist the RFA in maintaining accurate and up-to-date financial records for research grants and contracts. - Aid in the preparation of budgeting and forecasting templates for research centers. - Support audits and financial reviews of...

  • Student Records Administrator

    2 months ago

    Edmonton, Canada University of Alberta Full time

    **Department** Office of the Registrar - Undergraduate Records **Salary range** $44,016.45 to $58,952.54 **Hours per week** 35 **Grade** 6 **Posted date** September 18, 2024 **Closing date** October 1, 2024 **Position Type** Full Time - Operating Funded **Description**: This position is a part of the Non-Academic Staff Association (NASA). This...

  • Control Centre Operations- Summer Student

    2 weeks ago

    Edmonton, Canada Enbridge Student Contractor Program Full time

    At Enbridge, ‘energy’ means more than lighting up businesses, heating up our customers’ homes, or fueling cars, buses and trucks. It’s our way of life! As a co-op/summer student working for Raise at Enbridge, a first-choice energy delivery company, we commit to providing you with an exciting, rewarding and engaging experience. We know that when...

  • Systems Administrator Student

    2 months ago

    Edmonton, Canada PCL Construction Full time

    **The future you want is within reach.** At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry. We’re also looking at what’s next for you and...

  • Systems Administrator Student

    4 weeks ago

    Edmonton, Alberta, Canada PCL Construction Full time

    About the Role:PCL Construction is seeking a highly skilled and motivated Systems Administrator Student to join our team. As a Systems Administrator Student, you will be responsible for providing technical support and assistance to our team members, ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide desktop...

  • Systems Administrator Student

    3 weeks ago

    Edmonton, Alberta, Canada PCL Construction Full time

    About the Role:PCL Construction is seeking a highly skilled and motivated Systems Administrator Student to join our team. As a Systems Administrator Student, you will be responsible for providing technical support and assistance to our team members, ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide desktop...

  • Student Records Coordinator

    4 weeks ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role ResponsibilitiesAs a Student Records Representative with the Government of Alberta, you will provide timely and accurate support to stakeholders, including students, parents, and post-secondary institutions, on behalf of students. Your role will ensure that student information complies with legislation, regulations, policies, and guidelines.Key...

  • Student Records Coordinator

    4 weeks ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role ResponsibilitiesAs a Student Records Representative with the Government of Alberta, you will provide timely and accurate support to stakeholders, including students, parents, and post-secondary institutions, on behalf of students. Your role will ensure that student information complies with legislation, regulations, policies, and guidelines.Key...

  • Systems Administrator Student

    2 months ago

    Edmonton, Canada PCL Construction Full time

    The future you want is within reach.  At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry.   We’re also looking at what’s next for you...