Service Advisor- Night Shift

7 days ago


Thornhill, Canada Thornhill Hyundai Full time

**The Phaeton Automotive Group** is looking to hire a full-time **Service Advisor
- Night Shift** to join the **Thornhill Hyundai** team:
Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry

**Benefits of working with us**:

- Newly renovated state of the art facility and equipment
- Competitive base **Salary** base of $35,000/year plus **shift Premium** plus **Bonus** pay plan
- Competitive benefits plan; eligible after 3 months
- Employee Education Assistance Program
- Hyundai Academy learning opportunities to help you grow and support your professional development
- New and used vehicle purchase or lease program
- Generous employee discounts on products and services
- Free Parking on-site during working days
- Income Protection Program
- Employee referral Program
- Employee Recognition Program
- Employee Performance Appraisal Program
- Proactive and knowledgeable management
- Dedicated BDC staff on site to support you

**Responsibilities**:

- Well-rounded background in customer service.
- Have a “Customer first” and “Fix it right the first time” mentality.
- Strong facilitation skills and the ability to work with customers to understand their needs.
- Confident in their approach with customers to negotiate win-win.
- Sustains a high attention to details and a positive attitude in a fast-paced environment
- Strives to go the extra mile to meet the quality standards our customers expect.

**Qualifications**:

- Valid Driver’s License with recent drivers abstract
- Able to establish and maintain good working relations with customers and staff by providing courteous, efficient and professional service.
- Exceptional customer service and communication skills
- Basic computer knowledge
- Strong organizational skills with the ability to work in a fast-paced environment
- Reynolds experience is an asset

**Experience**:

- Automotive Service Advisor: 1-3 years (preferred)
- dealership: 1 year (preferred)
- Reynolds and Reynolds: 1 year (preferred)

**Schedule**:

- 10 hour shift
- Weekends

**COVID-19 considerations**:

- Staff daily pre-screening survey
- Plexiglass shields around all our advisor desks to keep staff and guests separated
- Disinfect all vehicles that come in for service
- Face masks are mandatory when away from work desk

Upon request, Phaeton Automotive Group will provide reasonable accommodation for

recruitment process. All qualified applicants will receive consideration for employment.

If the above meets your qualifications and interests, please send your resume in confidence

**Salary**: $35,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Night shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 1 year (preferred)
- Service Advisor: 1 year (preferred)

Work Location: In person



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