IT Field Technician

5 months ago

Montréal, Canada Computer Task Group, Inc Full time

Description:
CTG is seeking to fill an **IT** **Field Technician **opening for our client in Montreal, Quebec.

**Location**: Montreal

**Duration**: 6 months

**Description**:
**IT Field Technician must have reliable transportation and will be required to travel to stores throughout all of Quebec.**
- We are seeking a dedicated and knowledgeable Technology Field Support Technician to join our dynamic team.
- The Technology Support Technician will be responsible for troubleshooting hardware and software issues, maintaining computer systems and assisting with technology-related projects.

**Responsibilities**:

- Provide on-site technical support to clients, including troubleshooting hardware and software issues, diagnosing problems, and implementing solutions.
- Install, configure, and maintain hardware and software systems, including desktops, laptops, printers, and peripherals.
- Collaborate with internal teams to escalate and resolve complex technical issues in a timely manner.
- Perform routine maintenance and upgrades on client systems to ensure optimal performance and security.
- Document all support activities, including troubleshooting steps, solutions implemented, and client communications.

**Requirements**:

- Proven experience as a Technology Support Technician or similar role, with a strong background in providing technical support in a client-facing environment.
- Proficiency in diagnosing and resolving hardware, software, and network issues.
- Solid understanding of computer systems, networking, and operating systems (Windows, MacOS, Linux).
- Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical users effectively.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

**To Apply**:
About Us:
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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