Guest Experience Ambassador
6 months ago
**Who We Are**
- RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.
We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.
**What is The Well?**
**The Well is a unique and innovative joint venture between Allied and Riocan.**
Located at Spadina and Front, The Well brings together three million square feet of retail, office, and residential space constructed over 7.7 acres. Through this, The Well sets the stage for meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live and play in Toronto.
**Allied** is looking for a part-time **Guest Experience Ambassador** to join our team at The Well in Toronto.
As a Guest Experience Ambassador, you are the face and heart of The Well. The Well is a place where we put our guests first, and our priority is to ensure they enjoy their experience during their visit. Our Guest Experience Ambassadors are people-centric and connect with guests in a relatable way. As a member of The Well marketing department, the focus is to provide exceptional service throughout the guest’s journey.
**Who are you?**
We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you—engaged, risk-takers who consistently deliver their best.
Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.
Above all, you are excited by Allied’s mission and the contribution we make to cities and communities.
**What will you do?**:
- Support guests to access our range of services, amenities and programs which includes gift card kiosk sales, retail, and community information, as well as promotion of property events and activations.
- Develop and cultivate relationships with The Well retailers, residence managers and community organizations to be well-versed in localized activities, programs, and events.
- Perform gift card sales and shift reconciliation reports.
- Perform daily opening and closing procedures.
- Maintain a clean and organized workspace.
- Dispatch Security and Operations personnel via a portable radio system when required.
- Coordinate with Guest Experience Ambassadors to address community engagement needs on social media platforms.
- Maintain ongoing interaction with guests of The Well and act as a liaison between guests, residents, office users, security, building operations, marketing, and administrative staff.
- Assist with maintaining the Guest Experience database of FAQ’s and scripts.
- Assist the Marketing Department with the preparations and execution of marketing programs as required, both at The Well and in the surrounding community
- Maintain all necessary tracking and inventory of Guest Experience programs and supplies.
- Adhere to the corporate communication guidelines.
- Participate in the digital file management and organization of the Guest Experience team SharePoint drive.
- Perform general administrative tasks as requested.
**What are we looking for?**:
- Minimum of 2+ years of customer service, hospitality, or related experience.
- Post-secondary education preferably in Business, Hospitality, Communications, or relevant field.
- Ability to work independently.
- Knowledge of Google Suite and streamlined social media platforms.
- Excellent verbal and written communication skills.
- Must be organized, able to multi-task and follow strict deadlines.
- Able to adapt to changes in workflow and business priorities with ease.
- Natural relationship builder and team worker.
- Flexibility to work evenings and weekends as needed.
**Would be an asset**:
- Understanding of AODA compliance.
- Good knowledge of print standards.
- Experience with MailChimp.
**Why join RioCan?**
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
**Work / Life Balance** that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weeke
-
Guest Experience Centre Consultant
6 months ago
Toronto, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...
-
Bilingual Guest Experience Centre Consultant
6 months ago
Toronto, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Bilingual Guest Experience Centre Consultant
6 months ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Guest Experience Ambassador
6 months ago
Toronto, Canada RioCan Full time**Who We Are** RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...
-
Guest Experience Ambassador
5 months ago
Toronto, Canada Compass Group USA Full time**Working Title**:Guest Experience Ambassador **Employment Status**: Full-Time **Starting Hourly Rate**: 22.00 **Address**:66 wellington street west Toronto ON M5K 1A2 **New Hire Schedule**:M-F 7AM - 8PM You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company...
-
Guest Experience Ambassador
5 days ago
Toronto, Ontario, Canada Tricon Residential Full timeJob Opportunity at Tricon ResidentialWe are seeking a highly skilled Guest Experience Ambassador to join our team at Tricon Residential. In this role, you will have the opportunity to develop meaningful relationships with our residents and provide exceptional personalized service. Salary Estimate:$45,000 - $55,000 per year, depending on location and...
-
Host - Guest Experience Ambassador
3 weeks ago
Toronto, Ontario, Canada Auberge du Pommier Full timeAmbassador of ExcellenceAt Auberge du Pommier, we seek a charismatic Host who embodies our commitment to outstanding guest experiences. As our Host – Guest Experience Ambassador, you will create lasting impressions with every guest interaction, ensuring seamless transitions from arrival to departure.Key ResponsibilitiesEffectively manage guest flow to...
-
Seasonal Guest Experience Ambassador
2 weeks ago
Toronto, Ontario, Canada OMERS Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated Customer Service Representative to join our team at Scarborough Town Centre.As a key ambassador for our shopping centre, you will be responsible for providing exceptional customer service, creating memorable guest interactions, and promoting a positive shopping experience.Main...
-
Seasonal Guest Experience Ambassador
1 month ago
Toronto, Ontario, Canada OMERS Full timeAbout the RoleWe are seeking highly motivated Guest Experience Representatives to join our team at Yorkdale Shopping Centre during our seasonal period. As a Guest Experience Representative, you will be an ambassador for Yorkdale Shopping Centre, ensuring professionalism, pride, and passion in every interaction.Key ResponsibilitiesProactively seek...
-
Seasonal Guest Experience Ambassador
4 weeks ago
Toronto, Ontario, Canada OMERS Full timeEmpower Your ImpactAt OMERS, we're committed to creating a workplace where employees thrive. We're looking for highly motivated Guest Experience Representatives to join our team at Scarborough Town Centre during our seasonal period.About the RoleAs a Guest Experience Representative, you'll be an ambassador for Scarborough Town Centre, ensuring...
-
Seasonal Guest Experience Ambassador
4 weeks ago
Toronto, Ontario, Canada OMERS Full timeEmpower Your ImpactAt OMERS, we're committed to creating a workplace where employees thrive. Our global team is dedicated to strengthening economies and communities through real estate.We're seeking highly motivated Guest Experience Representatives to join our team at Scarborough Town Centre during our seasonal period. As a Guest Experience Representative,...
-
Customer Experience Ambassador
4 days ago
Toronto, Ontario, Canada local public eatery Full timeWe are looking for a charismatic Customer Experience Ambassador to join our team at LOCAL Public Eatery in Adelaide. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and creating memorable moments for our guests.About the RoleThis is an exciting opportunity for a motivated and enthusiastic individual to...
-
Guest Services Ambassador
6 months ago
Toronto, Canada Legends Attractions Full timeThe Role The Guest Services Ambassador will be a dynamic, interactive role within the attraction with a specific focus on the guest services desk and how the guest relates to the experience. This position will play an integral role in providing guests with a unique, memorable experience. The position will also require maintaining the guest services desk and...
-
Guest Experience Supervisor
1 month ago
Toronto, Ontario, Canada Allied Properties REIT Full timeAbout the RoleWe are seeking a highly motivated and experienced Guest Experience Supervisor to join our team at Allied Properties REIT. As a key member of our team, you will be responsible for delivering exceptional customer experiences and leading a team of Guest Experience Ambassadors.Key ResponsibilitiesAssist in the execution of service programming that...
-
Canada Guest Services Ambassador
6 months ago
Toronto, Canada Legends Music Full timeThe Role The Guest Services Ambassador will be a dynamic, interactive role within the attraction with a specific focus on the guest services desk and how the guest relates to the experience. This position will play an integral role in providing guests with a unique, memorable experience. The position will also require maintaining the guest services desk and...
-
Customer Experience Ambassador
5 days ago
Toronto, Ontario, Canada Silver Hotel Group Full timeAt the Heart of Downtown TorontoSilver Hotel Group is a leading hospitality company in Canada, dedicated to delivering exceptional experiences through its commitment to passion, creativity, and fun. We are currently seeking a highly motivated Customer Experience Ambassador to join our team at the iconic Hotel Victoria, located in the heart of downtown...
-
Guest Experience Supervisor
1 month ago
Toronto, Canada Allied Properties REIT Full timeAllied is looking for a Guest Experience Supervisor to join our team at Please note that this is a 19-month contract position.At Allied, everything starts with purpose. In the role of Guest Experience Supervisor, you will execute digital-forward and onsite customer engagement that delivers an exceptional experience throughout the guest journey. This is a...
-
Customer Experience Ambassador
5 days ago
Toronto, Ontario, Canada EightSix Network Full timeAbout EightSix Network At EightSix Network, we strive to deliver an exceptional guest experience by welcoming our guests into our restaurants and setting the tone for their dining experience. Our Front Desk teams are the first and last impression for our guests and are approachable, friendly, kind, and hospitable. They work together as a team to provide...
-
Canada Guest Services Ambassador
5 months ago
Toronto, Canada Legends Music Full time**LEGENDS** Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree...
-
Customer Experience Ambassador
6 days ago
Toronto, Ontario, Canada AccorHotel Full timeJob Summary:We are seeking a highly skilled Customer Experience Ambassador to join our team at AccorHotel. As a key member of our operations team, you will play a critical role in ensuring that our guests receive exceptional service and attention to detail.About the Role:This is a part-time position working overnight shifts and weekends.About You:You must...