Business Management Specialist

1 month ago

Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

Real Estate Secured Lending is a team of dedicated professionals with a passion for the business. By coaching, developing and recognizing the achievements of our team members, we have an environment where individuals are inspired to exceed business objectives. Given our strong focus on the customer and the importance of our business results to TDCT, we seek self-motivated individuals who want to work in a fast paced and high impact business unit.

**Key Responsibilities**:

- Collaborate with the Senior Manager within the paradigm of the Homeowners Journey (HOJ) to create features, epics and stories that align with the strategic direction for RESL Compensation
- Connect with relevant stakeholders within and outside of HOJ to gather information critical to the success of the initiative
- Perform relevant analysis to ensure the initiatives are well thought out and understood by stakeholders including credit platform partners
- Participate in quarterly planning sessions and business reviews
- Work closely with the supporting credit platform team to:

- Prioritize backlog and recommend / support new feature enhancement
- Ensure requirements are well understood and provide direction, clarification where necessary in collaboration with other stakeholders (e.g. comp admin team, SSF oversight etc.)
- Provide accurate and detailed requirements to ensure feature compliance with compensation plans / business strategy
- Support technology implementation plans, identify and mitigate risks
- Ensure all technology deployments are validated, manage interim operational procedures and communications that may be required when issues arise
- Support EUC's owned by the business as required
- Proactively identify opportunities and collaborate with partners and stakeholders to advance strategic objectives and manage risks; key partners and stakeholders include Strategic Sales Forces enablement and oversight teams, training, communications, compliance, Pricing team, Credit Centre Operations, centralized Access Management teams
- Participate in the relationship with the compensation technology vendor, attend monthly touchpoints and education/enrichment opportunities
- Promote and support an environment that encourages productivity, innovation, teamwork, inclusivity and a high level of professionalism

**Job Requirements**
- 5+ years relevant experience
- Proficient technical skills including JIRA, Confluence, SQL, Python, Microsoft Power Apps, advanced Excel
- Proficient analytical and data modelling capabilities
- Experience with Varicent Sales Performance Management SaaS
- Highly motivated individual with a proven track record to deliver results
- Strong relationship building skills with an ability to impact and influence at senior and executive levels
- Ability to work collaboratively with external and internal stakeholders through influencing and impacting skills
- Strategic thinker with proven ability to build strong relationships across TDBG as well as with external vendors and partners
- Strong time management and organizational skills to manage multiple deadlines and priorities within a fast-paced environment
- Ability to remain flexible with shifting priorities and ability to function under deadlines with mínimal supervision
- Excellent verbal and written communication skills
- Strong customer service orientation and a professional approach; ability to interact with all levels within the organization
- Demonstrated strong problem solving, negotiation and decision-making skills

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Business Mgmt, Strategy & Governance

**Job Category - Primary**
- Management / Consulting / Advisory

**Job Category(s)**
- Management / Consulting / Advisory

**Hours**
- 37.5

**Business Line**
- TD Canada Trust

**Time Type**
- Full Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Toronto

**Work Location**
- TD Centre - North - 77 King Street West

**Job Expires**
- 28-Mar-2023

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