Project Delivery Lead

1 week ago

Saanichton, Canada PBC Solutions Full time

**PBC Solutions is looking for a Project Delivery Lead to join our team**
***
**Who is PBC Solutions?**

PBC Solutions Ltd. is a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross). We provide solutions for benefit services with administration, technology, and innovation to improve efficiency, accuracy, and customer experience. PBC Solutions administers Health Insurance BC Services on behalf of the BC Ministry of Health, including medically necessary insured doctor services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.

While the initial focus of the role will be on delivery of BC Ministry of Health-related projects, efforts will expand to additional public and private client work.

**Position Summary**
The role of a Project Delivery Lead is crucial for the successful execution of complex technology projects, which can range from several months to multiple years. This position integrates consulting project leadership, team management, and client engagement to achieve project goals and deliver significant value to our partners at the Ministry of Health.

Additionally, the Project Delivery Lead will embrace a lean agile mindset and serve as a champion for the Scaled Agile Framework (SAFe).

**Primary Duties and Tasks**
**1. Consulting Project Accountability**
- Collaborate with senior members of the client team to define project objectives, scope, and success criteria.
- With project management and delivery teams, oversee the development of full-scale project plans, including timelines and milestones.
- Estimate the resources needed to achieve project goals and assign tasks accordingly.
- Identify and mitigate potential risks and dependencies to ensure successful project delivery.
- Define project governance structure and communication protocols.
- Monitor project progress against established timelines, budgets, and quality standards.
- Identify and resolve project issues, conflicts, and bottlenecks in a timely manner.
- Track project expenses, manage budgets and recommend budget changes where necessary.
- Proactively manage changes in project scope, identify potential crises and devise contingency plans.

**2. Team Leadership**
- Lead and motivate cross-functional project teams, fostering a collaborative and high performing work environment.
- Assign tasks and responsibilities to team members, ensuring alignment with project objectives and timelines.
- Provide guidance, coaching to team members.
- Identify and resolve issues and conflicts within project team.

**3. Client Engagement**
- Serve as the primary point of contact for the project sponsors, providing regular updates on project status, risk and issues.
- Manage client expectations and ensure alignment with project objectives, deliverables, and budgets.
- Facilitate productive meetings, workshops, and presentations.
- Build and maintain strong relationships with internal and external parties to drive project success.

**4. Quality Assurance**
- Ensure quality assurance processes and standards to ensure project deliverables meet or exceed stakeholder expectations.
- Conduct regular project reviews and retrospectives to identify lessons learned and areas for improvement.
- Implement best practices, tools, and methodologies to optimize project delivery processes.
- Foster a culture of continuous improvement and innovation within the project team.

**Education and Experience**
- Minimum 8 years’ experience working directly with B2C and/or B2B systems/technology, including at least 5 years in business or customer relationship management or consulting services.
- Experience leading and facilitating cross-functional project teams.
- Experience navigating senior relationships both internal and external.
- Experience in Health, Insurance and/or Financial industries and environments.
- Experience with Scaled Agile.
- Preferred Education: Bachelor’s Degree in disciplines such as Information Technology, Information Systems, and/or Computer Science. OR a Master’s Degree in Information Technology, Information Systems, and/or Computer Science or Master’s Degree in Business with a concentration in Information Technology Management is preferred.
- Preferred Experience: Coaching and mentoring IT professionals, designing and implementing complex systems, products, software, and/or solutions and implementing a technology strategy.

**Knowledge, Skills and Abilities**
- Ability to work collaboratively across multiple functions within the organization, and in a matrix reporting environment involving bargaining unit employees, exempt employees, contractors and vendors.
- A Lean Agile mindset and operate in an Enterprise Agile Framework (SAFe)
- Excellent interpersonal, partnership, team building and leadership skills
- Able to elicit needs, discern what is critical for success and shape delivery scope to balance cost, time and risk (both project and operational sus

  • Project Lead and Support Coordinator

    3 weeks ago

    Saanichton, Canada Saanich Peninsula Hospital & Healthcare Foundation Full time

    **Project Lead and Support Coordinator** **About Saanich Peninsula Hospital and Healthcare Foundation** The Foundation’s mission is to provide up-to-date facilities, innovative programs, and proactive solutions, to support the health, wellness, and sustainability of the Saanich Peninsula and the Southern Gulf Island communities, through the outcome of...

  • Lead Business System Analyst

    3 weeks ago

    Saanichton, Canada Redlen Technologies Inc. Full time

    Why Redlen Technologies? Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process. At Redlen Technologies, innovation is at the heart of everything we do. Our founder's visionary work with the Canadian Space Agency laid the foundation for our groundbreaking Cadmium Zinc Telluride (CZT)...

  • Lead Business System Analyst

    2 weeks ago

    Saanichton, Canada Redlen Technologies Inc. Full time

    Why Redlen Technologies? Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process. At Redlen Technologies, innovation is at the heart of everything we do. Our founder's visionary work with the Canadian Space Agency laid the foundation for our groundbreaking Cadmium Zinc Telluride (CZT)...

  • Project Manager, Integrated Primary and Community

    2 weeks ago

    Saanichton, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Delivery Driver 5 Ton

    2 weeks ago

    Saanichton, Canada Centennial Food Solutions Full time

    B&C Food Solutions, a division of Centennial Food Solutions is a leading provider of customized quality center-of-the-plate products in Western Canada. Our goal is simple: to connect our communities through great food and exceptional service. Our reputation as a dependable and flexible partner is why discerning restaurants, retailers, foodservice, and...

  • Customer Experience Manager

    2 weeks ago

    Saanichton, Canada Quester Tangent Full time

    Customer Experience Manager **_ As Customer Experience Manager, delight our clients by managing and leading a team that ensures we deliver our contractual obligations on passenger rail projects. _** The primary mandate of this position is to manage and execute Quester Tangent’s contractual obligations related to project delivery to our clients and to...

  • Medical Lead, Saanich Peninsula Primary Care Clinic

    11 hours ago

    Saanichton, British Columbia, Canada Island Health Part time

    The Medical Lead, Saanich Peninsula Primary Episodic Care Clinic, is a co-leadership position with operational decision-making responsibilities. With the position's co-leader, the Medical Lead works proactively with others (including patients) to enhance teamwork (including collaboration between physicians and staff) and to facilitate continuous quality...

  • Manager, Applications, Bcehs

    3 weeks ago

    Saanichton, Canada BC Children's Hospital Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...

  • Manager, Applications, Bcehs

    3 weeks ago

    Saanichton, Canada PHSA Full time

    **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s...

  • Lead Hospitality Associate

    1 week ago

    Saanichton, Canada Sea Cider Full time

    We are seeking a customer service star to join our team! Do you enjoy customer service, helping others and are keen to grow your service leadership skills? Do you like the idea of working on an organic farm serving exceptional cider? Then we’d love to hear from you! **Summary of Job Responsibilities**: Our Lead Hospitality Associate provides visitors with...

  • Courier Team Lead-1

    2 weeks ago

    Saanichton, Canada Fedex Canada Full time

    This is an interview position. To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including...

  • Site Supervisor

    3 weeks ago

    Saanichton, Canada ARYZE Developments Inc. Full time

    **Job Posting** Site Supervisor **About us** At Aryze, we’re deeply committed to increasing the quality of housing and communities across Greater Victoria. We know fostering community is about more than simply building homes, which is why we take a thoughtful approach to the built environment in everything we do. One of the most rewarding aspects of our...

  • Lead, Data Governance and Standards, Bcehs

    1 week ago

    Saanichton, Canada PHSA Full time

    The Lead, Data Governance and Standards, provides direction on the day-to-day operation of the BCEHS data strategy and data governance framework and leading assigned projects for the portfolio. **What you’ll do** - Provide professional expertise in health system workflows, systems data, data governance and standards - Promote analytics solutions and the...

  • Analyst, Transformation Office

    11 hours ago

    Saanichton, British Columbia, Canada PBC Solutions Full time

    PBC Solutions is looking for a Transformation Office Analyst to join our growing team About PBC Solutions:PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025 PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in...

  • Manager- Business Development

    3 weeks ago

    Saanichton, Canada Redlen Technologies Inc. Full time

    Why Redlen Technologies? Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process. At Redlen Technologies, innovation is at the heart of everything we do. Our founder's visionary work with the Canadian Space Agency laid the foundation for our groundbreaking Cadmium Zinc Telluride (CZT)...

  • Shipping Manager

    3 weeks ago

    Saanichton, Canada Harbour City Kitchens Full time

    **OUR TEAM** At Harbour City Kitchens we proudly cultivate an environment that is built on integrity, reliability, responsiveness, and innovation so that each of our team members can flourish. This means that we are dedicated to building a diverse workforce, where employees feel a sense of belonging, and are valued for their contributions and...

  • Class 1 Lowbed Driver

    2 weeks ago

    Saanichton, Canada Michell Excavating Ltd. Full time

    **About Us**: Michell Excavating is a fourth-generation family business that was born and bred on Vancouver Island. Everything we do is shaped by our history and experience, and we’re proud to serve the needs of industry professionals, homeowners, and our community. We are a leading excavation company and civil contractor renowned for our commitment to...

  • Warehouse/inventory Team Lead

    2 weeks ago

    Saanichton, Canada Portofino Bakery Full time

    Who We Are: We believe people should never settle for boring baked goods, ever. We are Portofino Bakery, one of British Columbia’s fastest-growing bakeries, serving an increasing network of local grocery and food service customers across Western Canada. Portofino Bakery was founded over 15 years ago in Victoria, BC with the mission to provide better...

  • Product Manager

    3 weeks ago

    Saanichton, Canada PBC Solutions Full time

    **We are excited to hire a Product Manager, and are specifically seeking a trailblazer—someone who relishes the opportunity to work across a complex network of teams and help turn bold ideas into tangible solutions that make a real impact.** ***Please note: This is a full-time regular hybrid position, which requires regular in-office presence (in either...

  • Program Development Consultant

    11 hours ago

    Saanichton, British Columbia, Canada Island Health Full time

    QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent to a degree (Master's preferred) in Business Administration, Health Administration, Public Administration, Leadership, or health-related field such as health sciences, nursing or medicine, or social sciences. Minimum five (5) years' experience...