Assistant Manager

3 months ago

Toronto, Canada K1 Speed Canada Full time

K1 Speed is an international indoor electric go-karting entertainment company that has more than 42 locations worldwide, including 2 in Canada.

K1 Speed Canada is looking for a new Assistant Manager for our Toronto Location.

K1 Speed Toronto

75 Carl Hall Rd. Unit 9
Toronto
M3K 2B9

K1speed.ca

“Customers will never love a company until the employees loves it first”

The new assistant manager will work closely with the General Manager, another Assistant Managers and supervisors to continue to make K1 Speed not just a great place to visit, but also to work.
- Full time, permanent position
- Approx. 40-44 hours per week
- Must have open availability including weekends

**Duties and Responsibilities**

As an Assistant Manager you will be responsible for many duties including but not limited to:

- Recruitment - complete interviews, new hire paperwork and orientations
- Training - support our trainers. new hires and existing employees
- Corrective actions - work with management team to track and conduct corrective actions
- Cash handling - prepare tills, change fund maintenance and preparation of deposits
- Customer service - work alongside employees to provide wonderful customer service
- Safety - ensure that all customer and employees are following the safety processes
- Policies and procedures - follow, train, maintain and update
- Scheduling - help to create and communicate work schedules
- Audits and reports - independently complete audits and reports
- Marketing - promote K1 Speed using different methods
- Employee relations - support employees as needed

**Qualifications**
- High school diploma or post-secondary school degree
- 1+ years of experience in a management or supervisory role
- Experience with Google Apps including Google Docs and Google Drive
- 3+ years of experience in customer service

**The successful K1 Speed Assistant Manager is someone who is**:

- Organized
- Assertive
- Able to make decisions in a fast paced environment
- Strong communicator
- Leads by examples
- Continues to learn
- Supports the development of others.

**Why you want to work for K1 Speed**
- Benefits
- Extended health care
- Vision care
- Dental coverage
- Vacation/paid time off
- Discounted/free food
- Free racing
- Development opportunities

**Mission Statement**

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
- We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
- We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
- We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
- We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Are you able to work almost every weekend?

**Experience**:

- Management: 2 years (preferred)
- Customer service: 3 years (required)

Licence/Certification:

- Smart Serve (preferred)
- Food Handler Certification (preferred)

Work Location: In person

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