Assistant Manager

7 months ago

Toronto, Canada Healthy Planet Full time

**Assistant Manager**

**Job Duties**
- Assist senior manager with employee recruitment, training and development- Provide direction, guidance and instruction to all store associates as required- Ensure store is maintained and consistently upheld to established standards- Create weekly staff schedules that adequately meet business needs- Create and analyze retail data via reports- Handle customer complaints as they arise and resolve conflict- Monitor and manage inventory - ordering, receiving and distributing via ‘Just In Time’ system- Build strong relationships with customers and vendors to ensure all requirements are met- Prepare bank deposits; may be required to conduct the bank deposit.- Provide backup assistance to cashiers; handling cash, making change, conducting debit/credit payments, etc.- Attend regular coaching / evaluations with the Store Manager to ensure the training program remains on track.- Other duties as required per the store manager

**Requirements**:
- Proven experience as a retail assistant manager or similar position- Experience in Health Food Store and/or experience as an assistant manager, nutritionist, naturopath, sports nutrition or expert in health food industry- The ability to work under pressure and handle challenging situations- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques- Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments- Excellent teamwork and employee building skills- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers- Leadership and organizational skills- Strong interpersonal and communication skills- Ability to adapt in fast paced environments- motivate and energize staff on every shift- to have drive and a service based mindset to make decisions in the best interest of store- understand labour, day to day running of the Food and Grocery as well as Health Food industry- proven leadership and staff management abilities;- superior interpersonal skills;- strong verbal and written communication skills;- thorough understanding of and ability to execute merchandising standards;- efficient time management abilities;- effective organization and planning skills;- computer literacy;- Flexibility to work evenings, days and weekend shifts- commitment to providing exceptional customer service.

**What We Offer**- Awesome work environment and company culture- Medical Benefits and flex spending account for Full-time employees- Corporate Goodlife membership- Employee discounts- Internal opportunities for growth

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