Junior Desktop Support

2 weeks ago


Burnaby, Canada Nano One Materials Corp. Full time

Location: Burnaby, BC, Canada

, Hybrid

Nano One® Materials Corp. (Nano One) is a cutting-edge clean technology company with a patented and scalable process for improving how battery materials are made. Nano One is a well-funded, publicly traded company with a diverse team of scientists and experienced business-people. We are trailblazing a better way to make battery materials for electric vehicles, energy storage and consumer electronics in the global push for a zero-emission future. We leverage our know-how to address scale-up challenges of the energy transition using our patented process which produces low-cost, high-performance lithium-ion battery materials. Our team focuses on continuous innovations to leapfrog the status quo by solving tomorrow’s problems.

**We are changing how the world makes battery materials** and we need your help. We are looking for talented and creative people to join our 130+ team as we scale-up towards commercialization.

**Position Summary**:
**Responsibilities**:

- Collaborate with the IT Lead to support the overall IT infrastructure, including servers, network devices, and telecommunications systems.
- Assist in the procurement and inventory management of laptop hardware, software licenses, and peripheral devices. Collaborate with vendors to ensure timely delivery and proper installation of equipment.
- Monitor system performance and security, proactively identifying potential issues and taking preventative measures to mitigate risk. Contribute to the implementation of proactive maintenance strategies to ensure optimal system performance and minimize downtime.
- Provide basic training and guidance to end-users on the effective use of hardware, software, and systems. Educate users on IT best-practices and security protocols to promote a secure and efficient computing environment.
- Assist with current and ongoing IT projects, as needed.

**Qualifications:**
- A degree in Information Technology, Computer Science, or a related field is preferred.
- 1-3 years of experience in desktop support, help desk, or technical support roles is desirable.
- Strong troubleshooting and problem-solving skills with a customer-centric approach.
- Familiarity with hardware components and peripheral devices (e.g. printers, scanners, mobile devices).
- Understanding of basic networking concepts and protocols.
- Excellent communication and interpersonal skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Willingness to learn new technologies and keep-up with industry trends.
- Ability to speak French would be an asset.
- Willingness to travel to our Commercialization hub in Candiac, Québec.
- Ability to work both onsite and remotely.

**To Apply**:
If you are interested in this position and meet the qualifications above, please submit your resume and cover letter for consideration. We are an equal opportunity employer and welcome all qualified applicants to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.



  • Burnaby, Canada Houle Electric Limited Full time

    **About the position**: Currently, we are looking for an eager **Desktop Support Analyst** for our Corporate IT team, based in Burnaby. The Desktop Support Analyst is a key member of the HelpDesk team, the first point of contact for employees when they are looking for IT support. **Desktop Support Analyst Duties and Responsibilities**: - Manage Help Desk...


  • Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$60,405 to $72,137 annually** - SFU Department Descr: **School of Computing Science** - Position Grade: **7** - # of openings: **1** - Biweekly Hours: **72** **About the Role** The School of Computing Science predominantly uses Linux in our teaching and research labs, as...


  • Burnaby, Canada PHSA Full time

    Junior Technical Support Analyst PHSA Corporate Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects...


  • Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s - **Information Technology Services** department is seeking a - **temporary, full-time (1.0** **FTE** **) Junior Systems Analyst**. This position will join the Service Delivery - Service Desk Team. This will be a one-year, temporary position. IT Services is a dynamic environment with a passion for service to our students, faculty, and staff. We have...


  • Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    The - **IT Services** department at BCIT requires a confident, customer-oriented, resourceful, and enthusiastic - **Service Desk Analyst - Tier 1/Junior** to function as part of their Service Delivery - Service Desk Team. BCIT’s ITS department is currently seeking a - ** temporary, full-time (1.0** **FTE** **) Service Desk Analyst - Tier 1/Junior.** IT...

  • IT Support Technician

    1 month ago


    Burnaby, Canada Western Canada Marine Response Corporation Full time

    WCMRC is recruiting for a **Temporary Full Time (1 year contract) IT Support Technician** to join our team in **Burnaby, BC.** Reporting to the Manager, Information Systems - the primary responsibilities of this position include: - Provide training to staff on usage of newly implemented systems. - Respond to system alerts and performing advanced...


  • Burnaby, British Columbia, Canada TEEMA Full time

    Title: VDI Technical Support AnalystJob ID: KM Our client have initiated a project in support of desktop Win 7 upgrade to various platforms including Win 10, workspace virtualization, SAAS, etc. The initiative is in part motivated by Microsoft's new technology / operating system roadmap (SAC) and upcoming Win 7 end of life / support. They will be completing...

  • IT Support Specialist

    1 month ago


    Burnaby, Canada Kardium Full time

    **Your opportunity** By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the mínimally invasive diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation. Atrial fibrillation can cause stroke, heart failure, and other...

  • Junior Accountant I

    1 month ago


    Burnaby, Canada Canda Six Fortune Enterprise Full time

    Job Information Canda Six Fortune Enterprise Co. Ltd. is one of the leading importers and distributors of Asian food products from the Pacific Rim and other regions of the world. We are currently looking for a Junior Accountant to join our Finance team in our BC office. Position Summary: The Junior Accountant reports to the Accounting Manager....


  • Burnaby, Canada WESTERN INTEGRATED ELECTRICAL Full time

    Western Integrated Electrical builds, installs, maintains, and commissions electrical systems throughout locations across the lower mainland. We complete a variety of electrical installations which can be located at YVR, hospitals, industrial facilities, commercial buildings and in many local municipal facilities. We partner with our clients across the lower...


  • Burnaby, Canada Rentrax Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 5 years or more **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and...


  • Burnaby, Canada Houle Full time

    A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects. About...


  • Burnaby, Canada AgeCare Full time

    The Opportunity: Reporting to the IT Manager, the Technical Support Analyst is responsible for providing remote residences with support and maintenance within the organization’s desktop computing environment. Within the scope of this position, the incumbent takes on a key role to continually provide an environment promoting a culture of client safety and...


  • Burnaby, Canada Houle Electric Full time

    **About the position**: Currently, we are seeking a **Technical Customer Support **to join our Building Automation Controls team. This position is based in our Burnaby office. **Duties and responsibilities**: - Providing consistent, high quality customer service, seeking to deliver efficient and effective solutions. - Work with customers to complete an...


  • Burnaby, Canada Kron Technologies Inc. Full time

    **Background**: Kron Technologies Inc. provides cost effective high-speed imaging solutions for industrial, academic and creative growth markets. Kron Tech is a fun, ambitious, and quickly growing company that’s disrupting the world of high-speed cameras. We’re looking for talented individuals to join us to develop the future of high-speed imaging. Our...

  • IT Technical Analyst

    1 month ago


    Burnaby, Canada Aversan Full time

    **IT TECHNICAL ANALYST** **Location**: Burnaby, BC**RESPONSIBILITIES** - Responsible for maintaining the end-user working environments, including all end user devices including workstations (desktop & laptops), printers and other peripherals, Video conference equipment, cellphones, and VOIP desk phones. - Must be able to analyze, diagnose and resolve...


  • Burnaby, Canada Enersolv Design + Build Ltd. Full time

    About Enersolv Design & Build Ltd Enersolv Design + Build isn’t just a construction company – we’re a people company. We prove that business can have minimal conflict while maximizing the beneficial experience for both our clients and our people. Our vision is not just about providing turnkey delivery of high-performance, energy-efficient,...


  • Burnaby, BC, Canada Houle Electric Canada Full time

    A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects. ...


  • Burnaby, Canada Enersolv Design + Build Ltd. Full time

    About Enersolv Design & Build LtdEnersolv Design + Build isn’t just a construction company – we’re a people company.We prove that business can have minimal conflict while maximizing the beneficial experience for both our clients and our people.Our vision is not just about providing turnkey delivery of high-performance, energy-efficient, sustainable...


  • Burnaby, Canada Enersolv Design + Build Ltd. Full time

    About Enersolv Design & Build LtdEnersolv Design + Build isn’t just a construction company – we’re a people company.We prove that business can have minimal conflict while maximizing the beneficial experience for both our clients and our people.Our vision is not just about providing turnkey delivery of high-performance, energy-efficient, sustainable...