Bid Quality Coordinator

5 months ago

Richmond Hill, Canada Connex Telecommunications Full time

Are you passionate about success and want to grow your future with an innovative and growing company with cutting-edge technology? We want to know you
- Working at Connex means being part of a dynamic and professional team of 600 employees in our 14 offices in North America, whose objective is to offer innovative solutions at the cutting edge of technology. Our employees are our ambassadors to our clients and business partners. Their skills, integrity and accountability are key to our success.
- As a member of the Bid Desk Team, the BID Quality Coordinator will collaborate with the Sales, Engineering and Operation team in developing a winning proposal strategy.
- Review and comment on the RFP or co-manage discussion the team.
- Overview of the RFP
- Writing of a small portion of the technical components of a proposal to support the Proposal team.
- In consultation with the internal team, respond to questions as required.
- Ensuring compliance on RFP responses.
- In collaboration with the Project Manager, manage all communication, internal and external, scheduling strategy and review sessions to ensure we meet bid deadlines.
- Building and fostering positive internal and external relationships.
- Coordinate with Engineering to carry out technical documentation for the bid.
- Prepare complete proposal documents.
- Reviewing RFP for an analysis of whether we meet their requirements
- Ensuring content is tailored (“Appreciation of Issues,” project citations, team bios and resumes)
- Preparing creative and appealing template with graphics, etc. That relates to organization and messaging within the proposal.
- Liaising with other departments and regions for proposal content, including from Subject Matter Experts
- Ensuring all requirements in the RFP have been met.
- Proof Reading, Printing, Binding.

**Detailed Responsibilities**:

- Participate in proposal strategy sessions in order to develop winning themes and other strategic approaches to develop a winning proposal.
- Establish relationships with internal team and project stakeholders in order to obtain relevant information for the project.
- Ensure exceptional quality response before submitting any RFP. (Proof reading)
- Assist the Project Manager to manage all aspects of the proposal process from beginning to end.
- Review and update all resumes and project profiles required for proposal purposes and ensure they are relevant for the response.
- Analyze debriefing and propose suggestions or ideas to improve our proposal.
- Create and implement proposal development tools, such as compliance matrixes, evaluation criteria weighting, proposal outlines, and proposal templates.
- Track and analyze business development metrics and develop processes and procedures for continual improvement of the Proposal and Business Development process.

In addition to the list of tasks mentioned above, the Bid and Quality Coordinator is responsible to ensure that the quality system is implemented, and that procedures and processes are followed.
- Develop procedures and processes while monitoring compliance.
- Ensure the management of non-conformities and the implementation of corrective actions.
- Ensure that any deviation from requirements is identified and implement corrective actions.
- Ensure that the quality standards are respected at the process level until the completion of the projects and control all necessary documents at the end of each project.
- Verify that installation and subcontracting procedures comply with ISO 9001 standards and company requirements.
- Proactively audit processes, practices, and documents to identify areas of weakness.
- Develop and support the implementation of standardized best practices for operations, including the management of performance indicators.
- Evaluate business activities (e.g., investments) to measure compliance risk.
- Draft and review company policies.
- Conduct necessary follow-ups with employees and provide advice on compliance.
- Update the various tracking records.
- Update target indicators to achieve objectives.
- Collaborate with external auditors and HR when necessary.
- Facilitate and report on monthly meetings with process owners; for creating the conditions under which CONNEX can submit the highest scoring and quality bid that we can.

**Requirements**:

- Minimum of 3 years in administrative support
- Understanding of public procurement processes and policies would be an asset
- Bilingualism in French and English with exceptional written and verbal communication skills in both languages.
- Advanced technical skills in MS Word, MS Project, Excel, and PowerPoint.
- Strong initiative and ability to work independently and collaborate successfully in a team environment.
- Superior organizational skills with proven ability to manage multiple projects through to completion.
- Ability to self-manage and complete tasks with mínimal supervision.
- Flexibility to accommodate varied hours that accompany a deadline-driven

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