Aws Production Support

1 week ago

Toronto, Canada Atlantis IT group Full time

**Role **:AWS Production Support**

**Location : Toronto, ON**

**Duration : Full Time**

Provides production and end-user support and governance for the Home Finance platform and system environment that supports data & control structures (e.g. process controls, user access controls, data integrity controls).
Works with stakeholders to resolve issues and provide solutions that ensure service delivery and effectiveness.
Acts as a trusted advisor to assigned business/group.
Collaborates with Technology service providers and other stakeholders to investigate, perform root cause analysis and plan corrective actions; follows production environment support processes and guidelines.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Conducts independent analysis and assessment to resolve strategic issues.
Supports the planning and execution of system management infrastructure planning and development activities for a designated portfolio.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
Build effective relationships with internal/external stakeholders.
Performs verification and monitoring activities for all changes implemented in the production environments according to guidelines and policies.
Supports the development and maintenance of system and process documentation / process controls / knowledge assets required for the operation.
Provides specialized consulting, analytical and technical support.
Works independently and regularly handles non-routine situations.

Thanks & regards,

**Daniel ( Gopal )**

**Apptoza Inc.**

Mobile:4372913269

Phone: 770-814-2353 Ext 5001

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