Automotive Service Advisor Full or Part Time

3 weeks ago

Chilliwack, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
**Summary**:
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience.
**Main Responsibilities and Tasks**:

- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Manages customer concerns and problems promptly.
- Deals with challenging situations in a professional manner.
- Completes and reviews repair orders with customers.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Operates computerized work order systems.

**Requirements**:

- Knowledge of market trends in the automotive service industry.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of CoStar is an asset.
- Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
- Valid driver's licence for province of employment.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Service Manager and Parts Manager.

**Physical Demands and Working Conditions**
- Work environment involves occupational hazards associated with working in a garage
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Our offering includes**
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Background Check Requirements**:

- Employment Verification

  • Automotive Service Advisor Full or Part Time

    2 months ago

    Chilliwack, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Automotive Service Advisor Bannister Nissan

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group - Chilliwack Full time

    **Bannister Nissan of Chilliwack, **a division of the Bannister Automotive Group Chilliwack, is looking for a motivated **Automotive Parts and Service Advisor** who enjoys working in a fast-paced environment and excels at working on a large customer-focused team. **What we offer**: - Competitive health and benefits package (after 3-month probation...

  • Service Advisor

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group Full time

    Are you looking for a rewarding role with an organization that embraces a supportive and inclusive work culture? Look no further! We are searching for an exceptional automotive **Service Advisor** to become part of our dynamic, high-performing team! Why **Bannister Chrysler Chilliwack**? We are more than an automotive dealership; we are a community. We...

  • Service Advisor

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group Full time

    **The Bannister Automotive Group, Chilliwack Division** is looking for motivated **Service Advisors **that are team players. As a Service Advisor, you will be responsible for our customers experience in the service lane and will be the first point of contact with our customers. You will be well-versed in product offerings, inventory needs, technician...

  • Service Advisor

    3 weeks ago

    Chilliwack, Canada Bannister Automotive Group Full time

    **Bannister Hyundai Chilliwack, **a division of the Bannister Automotive Group, in Chilliwack BC is looking for a motivated **Service Advisor **that is a team player. As a Service Advisor, you will be responsible for our customers experience in the service lane and will be the first point of contact with our customers. You will be well-versed in product...

  • Automotive Finance Advisor Bannister Nissan

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group - Chilliwack Full time

    Are you looking for a rewarding role with an organization that embraces a supportive and inclusive work culture? Look no further! We are searching for an exceptional talent to become part of our dynamic, high-performing team. **Why Bannister Nissan Chilliwack? **Beyond being an automotive dealership, we are a community. We stand for values, unity, and...

  • Financial Services Advisor

    2 months ago

    Chilliwack, Canada Bannister Automotive Group Full time

    **Bannister Nissan of Chilliwack, (a division of the Bannister Automotive Group) **is** **looking for a driven **Financial Advisor **with proven success,** **who can offer exceptional service. We are looking for a team player with at least a couple of years' experience working in the automotive industry. Subprime experience would be a must have for this...

  • Service Advisor

    5 days ago

    Chilliwack, Canada Bannister Automotive Group Full time

    Bannister Hyundai Chilliwack, a division of the Bannister Automotive Group, in Chilliwack BC is looking for a motivated Service Advisor that is a team player. As a Service Advisor, you will be responsible for our customers experience in the service lane and will be the first point of contact with our customers. You will be well-versed in product offerings,...

  • Parts Advisor

    4 days ago

    Chilliwack, Canada Bannister Automotive Group Full time

    Bannister GM Chilliwack (formerly Mertin GM) is looking for an experienced Parts Advisor who enjoys working in a fast-paced environment to join our talented GM Parts department located in Chilliwack, BC. Previous experience at a GM dealership is an asset.Bannister GM Chilliwack is a division of Bannister Automotive Group, a family-owned business focused on...

  • Automotive Service Advisor

    7 days ago

    Chilliwack, Canada O'Connor Motors Ltd. Full time

    Are you looking to start a new career in a multifaceted industry? Are you looking to advance your career? **Do you want to work with a company that places value in its employees, and is actively involved in the community?** Well look no further, The O’Connor Group is what you need! The O’Connor Group is a family owned and operated business that has...

  • Service Advisor

    3 weeks ago

    Chilliwack, Canada Bannister Automotive Group Full time

    **Job Department**: Service / Fixed Operations **Organization**: Bannister Automotive Group **Supervisors Title**: Service Manager **Job Code**: SRVADV Are you looking for a rewarding role with an organization that embraces a supportive and inclusive work culture? Look no further! We are searching for an exceptional automotive service professional to...

  • Service Advisor

    4 weeks ago

    Chilliwack, Canada AutoCanada Inc. Full time

    **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor** to work at **Volkswagen Chilliwack** that is under** **NEW MANAGEMENT** **in BC! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the...

  • Service Advisor

    6 days ago

    Chilliwack, Canada Bannister Automotive Group Full time

    Do you have the drive to earn a well above average income? Are you a go-getter who loves working with people in a fast-paced environment? Your dream job awaits! We are searching for an exceptional automotive service professional to become a part of our dynamic, high-performing team. **Why Bannister Kia Chilliwack? **We are more than an automotive...

  • Automotive Sales Advisor Bannister Kia Chilliwack

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group Chilliwack Full time

    Do you have the drive to earn a well above average income? Do you love to work with exciting new products in a fast-paced environment? Your dream job awaits! We are searching for an exceptional automotive sales professional to become a part of our dynamic, high-performing team. **Why Bannister Kia Chilliwack? **We are a WINNING team in a BRAND-NEW...

  • Automotive Sales Advisor Bannister Hyundai

    3 weeks ago

    Chilliwack, Canada Bannister Automotive Group Chilliwack Full time

    **Bannister Hyundai Chilliwack** is looking for an energetic **Automotive Sales Advisor** who offers exceptional customer service, has the drive to earn above average income, loves to work with exciting new products and excels at working in a fast-paced environment. If you are a self-starter with a willingness to learn and succeed in an environment that...

  • Automotive Sales Advisor Bannister Hyundai

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group Chilliwack Full time

    **Bannister Hyundai Chilliwack** is looking for an energetic **Automotive Sales Advisor** who offers exceptional customer service, has the drive to earn above average income, loves to work with exciting new products and excels at working in a fast-paced environment. If you are a self-starter with a willingness to learn and succeed in an environment that...

  • Parts Advisor Bannister Gm Chilliwack

    2 weeks ago

    Chilliwack, Canada Bannister Automotive Group - Chilliwack Full time

    Do you have a love for all things automotive and a knack for ensuring customer satisfaction? Bannister GM Chilliwack is searching for a dynamic and experienced **Parts Advisor** to become a valuable part of our lively team! If you're someone who enjoys the hustle and bustle of a fast-paced environment, has a talent for providing top-notch customer service,...

  • Experienced Automotive Parts Advisor

    3 weeks ago

    Chilliwack, Canada O'Connor Chrysler Full time

    O'Connor Chrysler is a family owned and operated business that has been serving the Chilliwack area for 40+ years. We pride ourselves with our amazing store team which consists of numerous long term employees. We offer a competitive wages and a full benefits package. Our Chrysler store is looking for an Experienced Parts Advisor. The applicant must be a...

  • Service Advisor

    4 weeks ago

    Chilliwack, Canada AutoCanada Full time

    AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Automotive Service Advisor to work at Volkswagen Chilliwack that is under  NEW MANAGEMENT  in BC! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that...

  • Service Advisor

    3 weeks ago

    Chilliwack, Canada AutoCanada Full time

    AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Automotive Service Advisor to work at Volkswagen Chilliwack that is under  NEW MANAGEMENT  in BC! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that...