Automotive Service Advisor Bannister Nissan
5 months ago
**Bannister Nissan of Chilliwack, **a division of the Bannister Automotive Group Chilliwack, is looking for a motivated **Automotive Parts and Service Advisor** who enjoys working in a fast-paced environment and excels at working on a large customer-focused team.
**What we offer**:
- Competitive health and benefits package (after 3-month probation period)
- Customer/employee-focused leadership
- Competitive wages including performance bonuses
- Company events: BBQ's, holiday celebrations, team-building, etc.
- Employee discount on vehicle purchases and vehicle servicing
- Tenure Awards: hotel stays, zip lining, sturgeon fishing, diving courses, golf packages, ocean fishing, wine tours, river rafting, Heli-fly fishing and so much more
- Opportunity for advancement and mobility within the Bannister organization
As a Service Advisor, you will be responsible for our customers experience in the service lane and will be the first point of contact with our customers. You will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners, to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
**What you need to be successful**:
- _Exceptional Customer Service Skills_ | Checking on and reporting to the client, the progress of repairs throughout the day.
- _Excellent Communication Skills_ | Your expertise will be key in advising and communicating needed and recommended repairs.
- _Detail Orientated_ | Writing up the client's vehicle concerns accurately and clearly on the repair orders.
- Knowledge of warranty claim submission preferred
- Valid BC Drivers License
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00-$90,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Wellness program
Schedule:
- Day shift
Ability to commute/relocate:
- Chilliwack, BC V2P 2N5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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