Dispatcher - Mercedes Benz Surrey

4 weeks ago

Surrey, Canada OpenRoad Auto Group Full time

**UNLIMITED POSSIBILITIES AHEAD.**

**Position**:Dispatcher

**Status**:Full-Time

**Dealership**: Mercedes-Benz Surrey

**Department**: Service

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

**A Career at OpenRoad Means You’ll Enjoy**:

- Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
- Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
- Internal and external, training & development opportunities for skill-development and growth
- Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
- Comprehensive extended health and dental plan, tailored around Associate wellness
- Recognition and Engagement Events

**ROLE & RESPONSIBILITIES**:

- Dispatch work to the service technicians in order to maximize shop production and efficiency.
- Coordinate the work flow through the detail department.
- Open, dispatch, and invoice new car PDI work orders.
- Assist Service Advisors with invoicing.
- Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders.
- Other duties may be assigned at the direction of the Service Manager.
- Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad’s philosophies, policies and procedures.
- Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- Ability to maintain records and prepare reports using a computerized equipment maintenance system.
- Ability to work cooperatively with all levels of the organization.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to operate assigned equipment.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- A valid British Columbia driver’s license, with a clean driving record.
- Able to work in a fast paced environment
- Basic technical knowledge of vehicles to determine proper job allocation.
- Ability to work effectively against deadlines.
- Previous Reynolds and Reynolds experience preferred.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US

We thank all those that have applied. Only those considered for the position will be contacted.

  • Dispatcher / Service Admin - Mercedes Benz Surrey

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Dispatcher **Status**:Full-Time **Dealership**: Mercedes-Benz Surrey **Department**: Service **Compensation**: $50,000-$75,000 per annum _*this is a commissioned position - wages commensurate experience & productivity._ We believe in doing good for our customers and for ourselves. Whether it’s launching...

  • Service Administrator

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** Position: Service Administrator Status: Full-Time Dealership: Mercedes-Benz Surrey Department: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every...

  • Lot Associate

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Lot Associate** Status**:Full-Time** - Please note this is a unionized position_ Dealership**:Mercedes-Benz Surrey** Department**:Service** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next...

  • Product Advisor

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** **Position**: Product Advisor **Status**: Full-Time **Dealership**: Mercedes-Benz Surrey **Department**: Sales We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are...

  • Service Advisor

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Service Advisor** Status**:Full-Time** Dealership**:Mercedes-Benz Surrey** Department**:Service** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Parts Driver

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Parts Driver **Status**:Full-Time **Dealership**: Mercedes-Benz Surrey **Department**:Parts We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21...

  • Service Advisor

    3 days ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Service Advisor** Status**:Full-Time** - Please note this is a unionized position_ Dealership**:Mercedes-Benz Surrey** Department**:Service** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next...

  • Used Car Coordinator

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Used Car Coordinator **Status**:Full-Time **Dealership**: Mercedes-Benz Surrey **Department**: Sales **Compensation**: $40,000-$50,000 per annum _*this is a commissioned position - wages commensurate experience & productivity_ We believe in doing good for our customers and for ourselves. Whether it’s...

  • Service Greeter

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Greeter **Status**:Full-Time **Dealership**: Mercedes-Benz Richmond **Department**: Service **Compensation**: $18-$19 per hour We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great...

  • Lube Technician/apprentice

    4 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** **Position**: Lube Technician/Apprentice **Status**: Full-Time **Dealership**: OpenRoad Honda Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Valet- Openroad Honda Surrey

    3 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Valet **Status**: Full-Time **Dealership**: OpenRoad Honda Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Logistics Dispatcher, Surrey

    2 days ago

    Surrey, Canada Transworld Xpress Inc. Full time

    **The** **Opportunity** If you have a strong commitment to customer service, have a great attitude and personal leadership skills, and want to join a dynamic team in a fast-paced and rewarding environment, we may have the career opportunity for you. Transworld Xpress Inc. is looking to hire a full-time highly motivated experienced Logistics Dispatcher to...

  • Service Valet- Openroad Honda Surrey

    18 hours ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Valet **Status**: Full-Time **Dealership**: OpenRoad Honda Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Dispatcher

    7 days ago

    Surrey, Canada BCW Traffic Management Ltd. Full time

    **POSITION OVERVIEW** BCW Traffic Management Ltd. is a leading traffic control company in BC looking for an experienced Dispatcher who will work closely with ownership and management team in the pursuit of successful execution of projects. As a key member of the operations team, the Dispatcher will have the opportunity to have influence on daily operations....

  • Appointment Coordinator- Openroad Honda Surrey

    3 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Full-Time **Dealership**: OpenRoad Honda Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Appointment Coordinator- Openroad Surrey Honda

    3 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Full-Time **Dealership**: OpenRoad Honda Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Full Time Associate Required

    3 weeks ago

    Surrey, BC, Canada OpenRoad Auto Group Full time

    Full-Time Mercedes-Benz Surrey Service 50 per hour Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21...

  • Product Advisor- Surrey Honda

    3 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Product Advisor** Status**:Sales Full-Time** Dealership**: Surrey Honda** Department**:Sales** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Dispatcher

    18 hours ago

    Surrey, Canada J DHHOTT TRANSPORTATION LTD. Full time

    **About us** J DHHOT TRANSPORTATION LTD. is a small business in Surrey, BC V3W 0A8. We are professional, fast-paced, and customer-centric. Our work environment includes: - Modern office setting - Safe work environment - Casual work attire J Dhhot Transportation Ltd. is looking for an experienced Dispatcher with a strong work ethic. This position will...

  • Product Advisor- Openroad Honda Surrey

    3 weeks ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**:Product Advisor** Status**:Sales Full-Time** Dealership**: OpenRoad Honda Surrey** Department**:Sales** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...