Technical Support Specialist
4 weeks ago
**_Permanent Full-Time - Internal Only_**
- Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.
- The West Vancouver ITS department is looking for a Permanent Full-time Technical Support Specialist who enjoys tackling IT related issues in a timely manner while upholding a strong level of communication to users.The work is performed under general supervision and requires the incumbent to be able to exercise independence when it comes to making decisions and taking action.
- Responding to user calls; investigates, documents, assesses, and resolves software and hardware problems on computer related problems and network systems.
- Installing or oversees installation and configuration of software and hardware; provides orientation to users, as required.
- Performing system maintenance, back-up, and recovery operations as required.
- Preparing and maintaining a variety of material such as procedure manuals, records, files, reports, service desk calls and correspondence related to the work.
- Maintaining inventory of IT equipment and software.
- Performing other related duties as required.
- A certificate or diploma in computer sciences or related discipline plus sound related experience OR an equivalent combination of training and experience.
- Sound knowledge of the functions of the departments served and their requirements as applied to the work performed.
- Ability to install or oversee the installation of computer hardware and software.
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to provide advice, information and assistance to same.
- Ability to assist in the development and delivery of user training as related to the work performed.
- Ability to prepare and maintain a variety of written materials related to the work.
- Valid Class 5 BC Driver’s License
Position Status:
Union (WVMEA) - Permanent Full-Time
Hours of Work:
35 hours per week (hours and days of work may vary)
Rate of Pay:
$37.21 per hour
This position has a pay structure with five steps which increase annually.
Closing Date:
11:59 p.m. on March 20, 2024
To Apply:
We want to thank all applicants, however only those chosen for an interview will be contacted.
- 2760-24-WVMEA-24
-
Technical Support Specialist
1 month ago
Vancouver, Canada Com Pro Business Solutions Full time**A successful Canadian supplier of**: **photocopiers, printers and document solutions since 1998.**: We partner with three of the global leaders in office equipment, Lexmark, Sharp and Xerox, which actively support our technical team in providing world-class service. Com Pro offers a pleasant work environment, excellent benefits plan and attractive...
-
Technical Support Specialist
1 month ago
Vancouver, Canada Real Estate Webmasters Full timeREW is looking for a Technical Support Specialist to join our high tech, high performing team. We are excited to welcome the next REW IT Specialist who will be responsible for supporting both internal and external technical inquiries, updates and escalations for our clients. Collaborating with our internal partners in a timely and accurate manner determines...
-
Technical Support Specialist
2 weeks ago
Vancouver, Canada Maximizer Full timeAbout the Role: We’re on the search for our next Technical Support Specialist ! We are looking for people who are passionate about creating an amazing customer experience. By joining the Technical Support Team, you will have firsthand impact on our customers’ success in using our product. So, if yo
-
Technical Support Specialist
1 month ago
Vancouver, Canada Insurance Council of BC Full timeThe Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...
-
Technical Support Specialist
3 days ago
Vancouver, Canada E-xact Transactions Canada Ltd Full time**Position**: Technical Support Specialist **Location**: Vancouver, Canada, Scottsdale, Arizona, or Remote **About Us** Exact Payments is a leading provider of high-performance payment services to bank partners, software platforms, and omnichannel merchants. Exact delivers a highly scaled payments platform integrated with leading processors in the US and...
-
Technical Support Specialist
1 month ago
North Vancouver, Canada ICBC Full timeAt ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and...
-
Technical Support Specialist
1 month ago
North Vancouver, Canada ICBC Full timeAt ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and...
-
Technical Support Specialist
6 days ago
Vancouver, Canada Avigilon Full timeJob Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the...
-
Technical Support Specialist
4 days ago
Vancouver, Canada Avigilon Full timeJob Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the...
-
Technical Support Specialist
4 days ago
Vancouver, Canada Avigilon Full timeJob Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the...
-
Technical Support Specialist
1 month ago
Vancouver, Canada Spence Diamonds Full timeAs the Technical support specialist, you will be responsible of the day-to-day operation of the Spence Diamonds IT systems, network infrastructure, and POS platform. You are responsible for maintaining and supporting mission critical enterprise systems, including servers, local area networks (LANs), wide area networks (WANs), security systems, network...
-
Technical Support Specialist
2 weeks ago
Vancouver, BC, Canada Fortinet Full timeDescription Fortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs...
-
Technical Support Specialist
1 month ago
Vancouver, Canada Umbrella IT Services Full timeUmbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own...
-
Technical Support Specialist
1 month ago
Vancouver, Canada Dyrand Systems Full timeWe are looking for a **Technical Support** / **Systems Specialist (Service Desk)** for our Vancouver Office. Dyrand Systems Inc. is an established IT Managed Services Provider in Canada, with a head office in Vancouver. We provide our clients a virtual IT department that gives them a team of specialists that monitor and manage their networks and...
-
Technical Support Specialist
4 weeks ago
North Vancouver, Canada Epic Safety Inc. Full timeEpic Safety is a North Vancouver based company that specializes in developing monitored, cloud connected life safety devices for seniors. We are transforming the way seniors connect to their family and help providers in case of an emergency. We're building the most user friendly and advanced devices and platform that brings peace of mind to seniors and their...
-
Technical Support Specialist
1 month ago
Vancouver, Canada Onboard Immigration Full time**Job Information**: Industry - IT Services Work Experience - 1-3 years City - Vancouver (UBC) State/Province - British Columbia Country - Canada Zip/Postal Code - V6T **Technical Support Specialist** To perform technical tasks and be the first point of technical contact for clients. To ensure clients have an excellent customer service experience and...
-
Recruitment Specialist
7 days ago
Vancouver, Canada Recruitment Specialist Full timeScout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...
-
Recruitment Specialist
7 days ago
Vancouver, Canada Recruitment Specialist Full timeScout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...
-
Recruitment Specialist
7 days ago
Vancouver, Canada Recruitment Specialist Full timeScout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...
-
Technical Support Specialist
7 days ago
North Vancouver, Canada T-Net British Columbia Full timeWe welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don't hesitate to contact accessibility_services@icbc.com , as we are committed to ensuring a seamless and accessible experience for all candidates. Also consider joining our Indigenous Peoples or People with...