Manager, Global Privacy Operations

5 months ago

Toronto, Canada TD Bank Full time

**Manager, Global Privacy Operations**:

- 416809BR

**Job Category - Primary**
- Anti-Money Laundering / Compliance & Regulatory Relations

**Work Location**
- TD Centre - South - 79 Wellington Street West

**Employment Type**
- Regular

**City**
- Toronto

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- Global Privacy is part of the Global Compliance department and has a mandate for promoting a culture of privacy compliance through global policies and standards that: (i) align to regulatory requirements and TD's Enterprise Risk Framework; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our business.
- As a Centre of Excellence (COE), and second line of defence Oversight Function, Global Privacy along with other risk and oversight partners provide objective guidance, independent challenge and risk-based oversight of TD's compliance with privacy laws, rules and regulations globally.

**Job Details**

This role reports to the Senior Manager, Global Privacy Operations and supports various activities within Privacy, with an emphasis on regulatory change, strategic projects and program governance. Key accountabilities include:

- Support regulatory change for Canada and Europe and Asia-Pacific (EAP), both of which have active regulatory landscapes with proposed legislative reform on the horizon.
- Support industry advocacy activities in relation to upcoming regulatory changes.
- Partner with Legal and jurisdictional Privacy Office Regulatory Change Leads to document regulatory interpretations and traceability of change activities to regulatory requirements.
- Maintain Privacy's inventory of laws, rules and regulations (LRRs) and mapping to Risk Owners in coordination with the jurisdictional privacy offices.
- Support strategic projects and program governance activities (e.g., uplift and maintain Global Privacy documentation/engagement models in alignment with new regulatory compliance management (RCM) and risk standards).
- Support strategic transaction due diligence (Canada and/or cross-jurisdictional) to understand privacy risks associated with proposed transactions TD is looking to undertake.
- Maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization.
- Contribute to, and support, the execution of the Global Privacy strategy and programs.
- Provide objective guidance, support and advice to promote strong privacy controls and processes.
- Assess/identify key issues/risks and escalate to appropriate levels, where required.
- Participate fully as a member of the Privacy team through collaboration, sharing of privacy knowledge and expertise and identify ways to innovate our processes.
- Assist in the development, implementation and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines and processes).
- Lead/support special projects, as required.

**Job Requirements**
- Ability to understand and interpret complex laws and regulations (knowledge of relevant Canadian and international privacy legislation would be considered an asset).
- Demonstrate strong:

- ability to work independently, think critically and make decisions;
- collaboration with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;
- attention to detail; and
- organizational and business awareness.
- Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.
- Excellent verbal and written communication skills with an ability to interact at all levels of the organization and tailor communications to the intended audience.
- Experience developing governance documentation (i.e., policies, frameworks, processes, guidelines), reporting, and presentations.
- Experience managing enterprise initiatives/projects.
- Proficient in Microsoft Office Applications, Excel, Visio and PowerPoint

**Additional Information**
- Undergraduate degree (or equivalent)
- 3+ years relevant experience in a Legal, Compliance and/or Risk Management function
- Previous privacy experience, including a designation with the International Association of Privacy Professionals (IAPP), would be considered an asset.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a

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