Location Assistant

1 month ago


Etobicoke, Canada Popular Car Wash Full time

Full Time - Long Term - Permanent Job

TIMINGS: MONDAY TO FRIDAY 9AM to 6PM

LOCATION: Popular Car Wash 305 Rexdale Blvd. Etobicoke

Popular Car Wash is looking for someone who will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through best customer service and providing a high-quality customer experience.
- **Essential Duties and Responsibilities**:_
- Invests time to help each member of their team achieve their personal and professional goals.
- Regularly provided feedback regarding performance, providing an opportunity to improve skill.
- Constantly learns and becomes better in their leadership skills.
- Is relentless is providing a clean and safe environment for their team and guests.
- Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
- Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
- Provides customers a positive experience worth talking about.
- Ensures compliance with all policies and procedures through regular meetings and training of team members.
- Handles discipline and termination of team members as needed and in accordance with policy.
- Oversees the productivity, breaks, and daily scheduling of all team members.
- Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
- Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
- Properly uses membership approach when interacting with new customers.
- Help team members deliver clean and detailed cars by inspecting them before vehicle leaves the car wash.
- Performs other duties as assigned.

**Qualifications and Requirements**:

- Strong leadership and communication skills.
- Self-motivated, and results driven leader.
- Excellent customer service skills.
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or something similar (preferred)
- Must be able to work various hours, weekends, and holidays (WHEN REQUIRED)
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards.

**. Must have your own car to commute to work and commute.**

**. Must be able to manage a team of 8-10 employees.**

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$22.00 per hour

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Experience**:

- Retail management: 1 year (required)
- Customer service: 1 year (required)

Work Location: One location


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