Site Support Specialist

3 weeks ago


Waterloo, Canada Canadian Mental Health Association Waterloo Wellington Full time

Posting closes: May 18, 2023 at 5:00pm

**About Us**:
**The Canadian Mental Health Association** Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.

We are fully accredited by Accreditation Canada and are proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise (2019).

**Why Join our Team**:
Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.

Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.

Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.

Commitment to Health and Safety - We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.

**The Opportunity**:
We are recruiting for a **SITE SUPPORT SPECIALIST**
- **_This is a contract full-time role until December 31, 2023 (35 hours per week Monday to Friday 9am to 5pm) _**based at **1 Blue Springs Drive, Waterloo** with travel to other sites as needed.**

As an integral part of the Site Support and Information Services Team the role of Site Support Specialist functions as a point of contact and communications link for the agency. The Site Support Specialist will respond to both in-person and telephone inquiries and will assist the Site Coordinator with site duties/office management and communication. This role provides some basic ECR (Electronic Client Record) interface functions with HIM (Health Information Management) and will provide a range of administrative support services to the site. This position reports to the Team Lead, HIM and Quality.

Qualifications:

- Completion of post-secondary education related to health records/Medical secretary
- Relevant experience in a mental health/ healthcare environment
- Excellent customer service skills
- Excellent communication skills (oral and written)
- Demonstrated understanding and sensitivity to social and cultural diversity
- Valid driver’s license and own transportation as travel is required

Qualified applicants are invited to submit a resume and cover letter outlining how your skills, qualifications and experience meet the position requirements.

**COMPENSATION AND RATE OF PAY: Level 3 (OPSEU) - $24.11 to $29.29 per hour**

**Experience**: Required
- Medical Secretary

**Education**: Required
- College Diploma or better



  • Waterloo, Canada Canadian Mental Health Association Waterloo Wellington Full time

    Posting closes: August 17, 2023 at 5:00pm **About Us**: **The Canadian Mental Health Association** Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled...


  • Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:May 5, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Information and Comm. Technologies **Job Type**: Limited Term **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Manager ICT Service Desk & Technical Support **Employee Group**: WLUSA **Application...


  • Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Procurement Specialist

    2 months ago


    Waterloo, Canada Home and Community Care Support Services Full time

    **Job Description**: **POSITION TITLE**: Procurement Specialist *** **REPORTS TO**: Director, Corporate Procurement & Contracts **POSITION STATUS**: Permanent, Full-Time **DIVISION / DEPARTMENT**: Procurement **LOCATION**:Waterloo Wellington (WW) Region or Hamilton Niagara Haldimand Brant (HNHB) Region **COMPETITION NUMBER**:23-A-005 **POSTING...


  • Waterloo, Canada NAVBLUE, an Airbus Company Full time

    NAVBLUE, an Airbus Company is currently seeking a Customer Support Specialist who will provide support for NAVBLUE products that are operationally critical to our customers. These include NAVBLUE Operation Control N-OC (Operations Control and Daily Crewing) and N-Crew Product suit (Preferential Crew Bidding/Awarding, Line Bidding/Awarding and Equity...


  • Waterloo, Canada NAVBLUE, an Airbus Company Full time

    **Customer Support Specialist (Airline Operations Solutions)** **Position Type**:Full Time **Department**: Customer Experience **Location**: Waterloo Office **Job Summary**: NAVBLUE, an Airbus Company is currently seeking a Customer Support Specialist who will provide support for NAVBLUE products that are operationally critical to our customers. These...


  • Waterloo, Canada NAVBLUE Full time

    Job Summary: The Site Reliability Specialist III provides platform assistance and platform management in building, deployment and monitoring of NAVBLUE Solutions. The purpose of the position is to ensure smooth operations and delivery of NAVBLUE Solutions by ensuring the reliability of systems via platform expertise, coaching, monitoring, resolution of...


  • Waterloo, Canada PeopleCare Communities Full time

    **Systems Support Specialist - Leadership Support Office** **THE ROLE** Exciting growth within our Systems & Innovation team presents a unique opportunity for a Systems Support Specialist to join our organization. In this role, you’ll be a key player in supporting our IT infrastructure and initiatives, working closely with a dedicated team to ensure...


  • Waterloo, Canada Open Text Corporation Full time

    **Production Support Specialist**: - Req id: 35981- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...


  • Waterloo, Canada NAVBLUE Full time

    Function Customer Experience Location Waterloo, Ontario Reference Contract type Permanent Working time Full Time **Are you passionate about Aviation? Do you like working with customers from all over the world? Would you like to work in a fun and exciting team?** NAVBLUE, an Airbus Company is currently seeking a Customer Support Specialist to join...


  • Waterloo, Canada Open Text Corporation Full time

    **Technical Support Specialist**: - Req id: 39855- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...


  • Waterloo, Canada Open Text Corporation Full time

    **Technical Support Specialist**: - Req id: 38691- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: The...


  • Kitchener-Waterloo, Canada ON-SITE SPECIALISTS Full time

    On-Site Specialists is looking to recruit dedicated Independent Denturists to service residents within contracted long-term care homes and retirement facilities. **Why On-Site Specialists?** - Pre-booked clients - Clinics arranged by professional administrative team - Excellent fee structures - We work around your provided availability - Repair, relines,...


  • Waterloo, Canada peopleCare Communities Full time

    peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes. Our staff are engaged, enthusiastic and strive to exceed expectations. We are always looking to hire talented and caring new people, who want to make a difference and who...


  • Waterloo, Canada Open Text Corporation Full time

    **Technical Support Specialist**: - Req id: 39610- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Services Support Specialist reports to the Services Manager and supports the overall success of all student-run services. The role provides direct supervision of 4-6 student-run services as assigned by the Services Manager. These services are used and accessed by thousands of undergraduate students each term. The Specialist...


  • Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: The Technical Support Specialist will be responsible for making our...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year.** The Technical Support Specialist will be responsible for providing front line technical support for CEE, its affiliated business units, and its clients. The scope of support offered is highly variable, demanding an incumbent with a high degree of problem solving ability, excellent critical thinking skills, and an innate ability...


  • Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: The Technical Support Specialist will be responsible for making our...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Client Support Specialist is a key member of the WUSA team and is responsible for the day-to-day operation of the WUSA’s end-user computer infrastructure. The role ensures front-line, first level support for 50+ full-time user computers and over 150 user accounts for part-time staff and standalone devices across the organization. The Client...