Account Manager

3 weeks ago

Montréal, Canada Frank And Oak Full time

At Frank And Oak, we’re dedicated to designing clothes people feel good in and feel good about. The decisions made in the fashion industry have a huge impact on people and the planet. Faced with the effects of climate change, we fully recognize the urgency to do our part. This is why we are committed to minimizing our impact by prioritizing recycled fabrics and responsible practices throughout our supply chain to make quality clothing that lasts.

We’re looking for forward-thinkers to help us challenge standard practices in the retail and fashion industries in a collaborative and inclusive work environment. Sounds like something you’re interested in? Drop us a line

**Overview**

As our Account Manager, you will be responsible for initiating, developing and nurturing the relationships with key accounts and driving sales growth for Frank And Oak. You will work closely with cross-functional teams to ensure customer satisfaction and growth of the business.

**Key responsibilities**
- Develop relationships with key accounts to ensure brand position and drive sales growth
- Develop and implement account strategies and plans to achieve sales targets and business objectives
- Proactively prospect for new business and identify opportunities to expand Frank and Oak's customer base
- Represent Frank and Oak at trade shows and other industry events to generate leads and build relationships with potential customers
- Coordinate and schedule showroom appointments with key accounts and buyers, ensuring a seamless and personalized experience that aligns with Frank and Oak's brand values
- Develop and deliver training programs for store staff, ensuring they have the knowledge and skills necessary to effectively sell Frank and Oak's products and communicate the brand's values to customers
- Collaborate with cross-functional teams including product, marketing, and operations to ensure alignment on business priorities and execution of account plans
- Conduct regular business reviews with key accounts to assess performance, identify areas for improvement, and make recommendations for growth
- Negotiate and manage contracts, pricing, and terms with key accounts
- Stay up-to-date with industry trends, competitive landscape, and market insights to inform account strategies and tactics
- Provide excellent customer service and support to key accounts, resolving issues and answering questions in a timely and professional manner
- Meet or exceed sales and revenue targets for assigned accounts

**Who you are**
- A genuinely nice human being
- 3+ years of experience in account management, preferably in the clothing or fashion industry
- Strong interpersonal and communication skills, with the demonstrated ability to build relationships
- Ability to think strategically and develop account plans to achieve business objectives
- Experience negotiating and managing contracts, pricing, and terms
- Proven track record of meeting or exceeding sales targets
- Strong analytical skills and proficiency in Excel and B2B plateform (Nuorder, JOOR) other data analysis tools
- Ability to work independently and collaboratively in a fast-paced environment
- Knowledge of sustainable fashion and experience working with sustainable brands is a plus
- Bachelor's degree in business, marketing, or related field
- Frank And Oak is committed to providing an inclusive work environment. We believe in the benefits of diversity when each individual has the opportunity to reach their full potential._
- We thank all applicants; however, only those selected for an interview will be contacted._

**_______________________________________**

**AIDEZ-NOUS À CHANGER L’INDUSTRIE DE LA MODE**

Chez Frank And Oak, nous nous efforçons de faire des vêtements dans lesquels les gens se sentent bien et qu’ils apprécient. Les décisions prises dans l'industrie de la mode ont un énorme impact sur les gens et la planète. Face aux effets du changement climatique, nous reconnaissons l'urgence de faire notre part. C'est pourquoi nous nous sommes engagés à minimiser notre impact sur l’environnement en priorisant des tissus recyclés et des pratiques responsables à travers l’ensemble de notre chaîne d'approvisionnement afin de créer des vêtements de qualité qui durent.

Nous recherchons en permanence des avant-gardistes pour nous aider à redéfinir les pratiques liées aux secteurs de la vente au détail et de la mode dans un environnement de travail collaboratif et inclusif. Cela vous décrit bien ? Écrivez-nous

**Survol**

En tant que gestionnaire de comptes, vous serez chargé(e) d'initier, de développer et d'entretenir les relations avec les grands comptes et de stimuler la croissance des ventes de Frank And Oak. Vous travaillerez en étroite collaboration avec des équipes interfonctionnelles afin d'assurer la satisfaction des clients et la croissance de l'entreprise.

**Principales responsabilités**
- Développer les relations avec les grands compte

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