Client Service Representative, Employee Benefits
3 months ago
**HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team
**We are BC’s largest insurance broker, growing 15% year over year We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.
**We are Proud to Offer**
- Competitive compensation
- Comprehensive tuition financing and career-related training and development
- Company matching RRSP contributions
- Customizable flexible benefits options for you and your family
- We promote work-life balance through flexible scheduling and hours
- A progressive employee assistance program through LifeWorks
- Mental and physical wellness initiatives
- HUB Cares: we are a company that gives back and is active in the community
**The Opportunity**
Our **Employee Benefits Division** is excited to welcome you into our client-focused culture. Join us with your years of group benefits experience as our next **Client Service Representative**. Here’s your chance to refine and develop your client service and analytical skills as a **Permanent Full Time** CSR in our Employee Benefits Division.
This role can be based out of our Burnaby Headquarters.
Our **Burnaby Still Creek **location is our head office and is centrally located in the Willingdon Business Park. The office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.
**The Responsibilities**
- Assist Account Executives with all aspects of servicing group and individual accounts
- Maintain accurate renewal calendar, communicate renewal timelines to Account Executives
- Process documentation: renewals, proposals, claims history, customer correspondence
- Maintain electronic and paper client/carrier files
- Ensure accuracy of policy documentation from insurers before forwarding to the client
- Contact clients regarding renewals and claims, update changes
- Answer account related questions/requests from clients and insurers
- Provide policy and coverage information to clients upon request or inquiry
- Attend occasional client meetings with Consultants
- Create marketing materials and presentations for Consultants
- Act as liaison between Consultants and Corporate clients
**The Requirements**
- Successful completion of LLQP or willing to obtain
- 2+ years of experience in the employee benefits industry
- Willingness to learn and take on increasing levels of responsibility, including client communication
- Intermediate proficiency in Microsoft Word, Excel and Outlook
- Excellent Communication
- Typing speed of at least 55 wpm
- Good working knowledge of underwriting arrangements
- Has a high attention to detail
- Comfortable conducting employee education sessions and client administration orientation sessions
- Good understanding of employee benefits plan analytics
- Asset experience that will make you stand out:_
- Experience with flex plans is an asset
**Our Culture Starts with You**
- We are looking for **SELF-STARTERS** with an **ENTREPRENEURIAL** mindset who will take **OWNERSHIP** of their business
- We want you to be** INNOVATIVE **and open to sharing your ideas
- You work with **URGENCY** while providing a high level of **PROFESSIONAL SERVICE** towards our customers, communities, & colleagues.
- You are a **TEAM PLAYER** who positively impact those around them; We **MOTIVATE **each other to **GROW TOGETHER**:
- You work with a high degree of **INTEGRITY **and **ACCOUNTABILITY**
To find associated positions at our HUB simply search **myHUBbc** as a keyword in the search bar on our careers page
Department Business Operations
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
-
Client Service Representative, Employee Benefits
6 months ago
Burnaby, Canada HUB International Full timeHUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...
-
Client Service Representative, Employee Benefits
6 months ago
Burnaby, Canada 019987 Hub International Insurance Brokers Full timeHUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned...
-
Business Development Representative
4 weeks ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeEmployee Benefits Representative PositionWe are seeking a highly skilled and motivated Client Service Representative - Employee Benefits to join our team at HUB International Insurance Brokers.This role is an excellent opportunity for individuals with experience in the employee benefits industry to refine and develop their client service and analytical...
-
Client Manager
2 weeks ago
Burnaby, Canada Benefits by Design Inc. Full timeWe are seeking a Client Manager to join our team! **Who we are? **At Benefits by Design (BBD), we help working Canadians promote and protect their health, wealth and happiness by delivering benefits by design and we are looking for people with same passion that we have for helping working Canadians. At BBD our strength comes from combining the diversity...
-
Analyst, Employee Benefits
5 months ago
Burnaby, Canada HUB International Full timeGeneral Description (SUMMARY, Scope, Purpose) Our EB Benefits Analyst (BA) plays a vital role in ensuring our clients receive the service they need to properly manage their Employee’s Benefits. You will lead the Request For Proposal (RFP) process, analyze RFP results, work directly with Account Executive/Manager and Producer to help in serving clients by...
-
Client Service Representative
6 months ago
Burnaby, Canada BC Family Maintenance Agency Full time**Do you take pride in helping others and providing excellent client service? Does problem solving excite you?** Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is responsible for supporting BC families by providing a free...
-
Benefits Broker Associate
4 weeks ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeEmployee Benefits Representative Job OverviewHUB International Insurance Brokers is a leading insurance broker that provides exceptional services to its clients. We are currently seeking an experienced and motivated Employee Benefits Representative to join our team in Burnaby, BC.Key Responsibilities:Assist Account Executives with all aspects of servicing...
-
Client Service Representative
6 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 month ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 days ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Specialist, Acera Benefits
6 months ago
Burnaby, Canada Acera Insurance Services Ltd. Full timeWe put our people first. As an employer of choice, Acera Insurance, _formerly Rogers Insurance/A-WIN Insurance/CCV Insurance & Financial Services/Sylvan Agencies/Smith Petrie Carr & Scott Insurance Brokers/Megson FitzPatrick Insurance,_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people...
-
Junior Analyst, Employee Benefits
3 months ago
Burnaby, Canada HUB International Full time**Who We Are** We are **BC’s largest Insurance Broker **and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the...
-
Client Service Representative
17 hours ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Care Representative
6 months ago
Burnaby, Canada Canuck Roofing Full timeCanuck Roofing is a locally owned and operated roofing company that services the lower mainland. From new construction to the maintenance of residential and commercial buildings, Canuck Roofing offers a wide variety of services to meet our clients' needs. '''Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as...
-
Client Care Representative
1 month ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeAccelerate Your Career with OpenRoad Auto GroupWe are seeking a highly motivated and customer-focused Client Care Representative to join our team at OpenRoad Auto Group. As a Client Care Representative, you will be responsible for handling heavy outbound and inbound phone contacts, following up with customers to ensure their satisfaction, and providing...
-
Client Service Representative
6 months ago
Burnaby, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...