Library Public Service Associate I
6 months ago
**Requisition ID**:39254
**Company**:The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
**Worksites**: Britannia, Champlain Heights, Collingwood, Dunbar, Firehall, Fraserview, Hastings, Joe Fortes, Kerrisdale, Kitsilano, Mount Pleasant, nə́c̓aʔmat ct Strathcona, Renfrew, South Hill, Terry Salman, West Point Grey
**Job Summary**: Working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service. Supports library programming. Understands and supports community-led approaches. Represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.
**Job Requirements**:
**Education/Qualifications**:
- Completion of Grade 12 supplemented by relevant courses and/or experience
**Experience**:
- Experience in a customer service environment. Related experience in the provision of library services preferred.
**Knowledge, Skills & Abilities**:
- Knowledge of library methods, procedures and tools applicable to the work.
- Working knowledge of the objectives, organization, procedures, services and resources of the Library.
- Excellent oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Excellent customer service skills.
**Affiliation**: CUPE 391
**Employment Type**: Regular Full Time, Posted Part-Time, Temporary Posted Part-Time
**Salary**: $23.86 to $27.98 per hour***
**Work Schedules**:29 Posted Part-Time schedules, two Regular Full-Time schedules, and one Temporary Part-Time schedule.
**NorthEast Area Posted Part-Time (Schedules 1 to 7)**
**Schedule 1 - Britannia (21 hours)**
Wednesday 1:10 - 8:10pm (6)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 2 - Hastings (20.5 hours)**
Friday 8:30am - 2:00pm (5.5)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 3 - Hastings (20 hours)**
Tuesday 9:00am - 2:00pm (5)
Thursday 9:40am - 6:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 4 - Mount Pleasant (22 hours)**
Monday 9:00am - 5:00pm (7)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 5 - Mount Pleasant (23 hours)**
Monday 4:10 - 8:10pm (4)
Tuesday 4:10 - 8:10pm (4)
Wednesday 11:40 - 8:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 6 - Mount Pleasant (22 hours)**
Thursday 12:10 - 8:10pm (7)
Friday 12:10 - 8:10pm (7)
Saturday 10:00am - 2:00pm (4)
Sunday 10:00am - 2:00pm (4)
**Schedule 7 - **nə́c̓aʔmat ct Strathcona **(26. 5 hours)**
Wednesday 2:10 - 9:10pm (6)
Thursday 2:10 - 9:10pm (6)
Friday 1:10 - 9:10pm (7)
Saturday 8:40am - 5:10pm (7.5)
**NorthWest Area Posted Part-Time (Schedules 8 to 19)**
**Schedule 8 - **Dunbar** (26 hours)**
Wednesday 12:10 - 8:10pm (7)
Thursday 8:30am - 5:00pm (7.5)
Friday 2:10 - 6:10pm (4)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 9 - **Dunbar **(22 hours)**
Tuesday 12:10 - 8:10pm (7)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 10 - **Joe Fortes **(20.5 hours)**
Monday 2:10 - 6:10pm (4)
Tuesday 4:10 - 8:10pm (4)
Saturday 8:40am - 5:10pm (7.5)
Sunday 11:00am - 4:00pm (5)
**Schedule 11 - **Kerrisdale **(22.5 hours)**
Tuesday 11:40am - 8:10pm (7.5)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 12 - **Kerrisdale **(22 hours)**
Wednesday 9:40am - 6:10pm (7.5)
Thursday 9:00am - 5:00pm (7)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 13 - **Kitsilano **(25 hours)**
Wednesday 11:40am - 8:10pm (7.5)
Thursday 4:10 - 8:10pm (4)
Friday 11:10am - 6:10pm (6)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 14 - **Kitsilano **(24 hours)**
Monday 3:10 - 8:10pm (5)
Tuesday 4:10 - 8:10pm (4)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 15 - **Kitsilano **(20 hours)**
Tuesday 11:40 - 8:10pm (7.5)
Saturday 8:40am - 5:10pm (7.5)
Sunday 11:00am - 4:00pm (5)
**Schedule 16 - **Kitsilano **(22 hours)**
Monday 12:10 - 8:10pm (7)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 17 - **West Point Grey **(20.5 hours)**
Wednesday 11:10 - 6:10pm (6)
Thursday 12:10 - 8:10pm (7)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 18 - **West Point Grey **(20 hours)**
Friday 1:10 - 6:10pm (5)
Saturday 8:40am - 5:10pm (7.5)
Sunday 8:40am - 5:10pm (7.5)
**Schedule 19 - **West Point Grey **(20 hours)**
Tuesday 11:40am - 8:10pm (7.5)
Saturday 8:40am - 5:10pm (7.5)
Sunday 11:00am - 4:00pm (5)
**SouthWest Area Posted Part-Time (Schedules 20 to 23)**
**Schedule 20 - **Firehall **(26 hours)**
Tuesday 4:10
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